Pubwatch offers help for banned customers

From The Publican

Start a new threadBy Matt Eley Matt , 01-Jul-2010

Related topics: General News, Business Support

Badly behaved customers who have been banned from pubs are being given the chance to learn from their mistakes.

 

Winchester Pubwatch has teamed-up with an alcohol intervention service to help people get back in the pub after learning about alcohol harm.

 

Those banned under the scheme usually find themselves unable to enter the 30 member pubs in city centre for six months.

 

But if they now choose to take a course with Hampshire Brief Intervention Service, which aims to educate users about the dangers of alcohol misuse, they can have their bans cut in half.

 

Keith Wilson, of Winchester Pubwatch, said: "Members will not tolerate drunken and unruly behaviour in their venues. In the past our approach has been to punish individuals with a lengthy ban from all venues.

 

"This new initiative enables Pubwatch to proactively address the root of the problem affecting a number of individuals we choose to ban."

 

The course, which is aimed at non-dependent drinkers whose alcohol use has become harmful, features two sessions with a further two voluntary sessions if required.

 

Richard Levell, of the Hampshire Brief Intervention Service, said: "This partnership will ultimately benefit the individuals and establishments involved, as well as the community as a whole."

Find us on Facebook

Spotlight

How to... Handle noise complaints

How to... Handle noise complaints

You have owned and traded your premises for a number of years. On weekend nights in particular...

Top tips on outdoor furniture and equipment

Top tips on outdoor furniture and equipment

Pubs must give their outdoor areas some attention if they are to pack in the punters over...

The Big Interview: Tim Hulme, BII

The Big Interview: Tim Hulme, BII

Tim Hulme, recently-appointed chief executive at the BII, tells Michelle Perrett how he plans to revive the...

Top tips for better gaming machines returns

Top tips for better gaming machines returns

Modern pub retailing is all about food and drink isn’t it? Well, no. The majority of pubs...

Follow us on