PHS Wastetech waste disposal

As a customer of wastetech waste disposal,I have just received an invoice for 104.00 pounds

33 replies - Last reply by Mzee Pembe, 06/12/2011 13:20:27

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Replies

RE: PHS Wastetech waste disposal

Just to let you know I actually work for PHS Wastetech and pretty much no matter which company you use they will all charge for the Annual Waste Transfer Note (also known as EPA or DOC or Duty of Care.) Some companies will charge for this monthly others will do it yearly. This cost is neccessary as we have to, by law, keep records on your behalf of all transfers of waste for a minimum 2 year period. We also have to generate all the paperwork and send this out to the client. Obviously this costs us money to do so, so we pass part of this cost onto the client.
Last edition date: 27/08/2011 12:10:49

RE: PHS Wastetech waste disposal

With respect Paul surely the requirements of administration of a clients account is an overhead of your business and should be reflected in the charges made on a weekly/ monthly/ quarterly basis.
Last edition date: 27/08/2011 12:10:50

RE: PHS Wastetech waste disposal

The charge is detailed within the terms and conditions of the contract itself. This isn't tailored individually to each client as the amount of paperwork is the same for everyone. It's a standard charge across the board. This isn't a new law either this has been around since the introduction of the enviromental protection act in 1991. The paperwork for this is ever increasing as laws regarding what waste goes where and how it's disposed of are getting stricter and stricter. Hence the need to charge for this.
Last edition date: 27/08/2011 12:10:50

RE: PHS Wastetech waste disposal

Phone Biffa
Last edition date: 27/08/2011 12:10:51

RE: PHS Wastetech waste disposal

Around 10 years ago when the
Last edition date: 27/08/2011 12:10:51

RE: PHS Wastetech waste disposal

Thanks Paul for your reply which re-enforces the need for people to read and understand the implications of contracts they sign.
Last edition date: 27/08/2011 12:10:52

RE: PHS Wastetech waste disposal

We too have received an invoice to pay this charge from PHSwastetech.Last year we received a reminder
Last edition date: 27/08/2011 12:11:00

RE: PHS Wastetech waste disposal

Interesting points all.Further to the original letter asking for this payment,which included a request to agree to
Last edition date: 27/08/2011 12:11:01

RE: PHS Wastetech waste disposal

You can obtain your own duty of care certificate from the Environment Agency
Last edition date: 27/08/2011 12:11:11

RE: PHS Wastetech waste disposal

We also received the same sort of Administration charge notice. The problem I am facing here is that I cannot seem to find a copy of the contract that we have with PHS WasteTech, because I wanted to cancel it. so I phoned them up in order to find the anniversary date of their contract. What they are saying is that they cannot tell me the contract details over the phone. so I asked them to send it to me on my business address. They cannot do that either. They need a written letter asking for the contract copy to be send, this I have send by recorded delivery about two weeks ago and I still have not received any reply. I feel that I am trapped in this
Last edition date: 27/08/2011 12:11:15

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