ALMR supports nationwide scheme to minimise passenger disruption

The ALMR, along with the Airport Operators Association, British Air Transport Association, Airport Police Commanders Group and the UK Travel Retail Forum, has written to ministers about how the air travel industry can work together and individually to reduce disruptive behaviour and minimise the impact when disruptive incidents do happen.

Chief executive of the ALMR Kate Nicholls said pubs and restaurants in airports try to ensure customers enjoy themselves in a safe and supervised environment. She also said though licensing law is different airside, the ALMR promotes best practice through Best Bar None and high standards of training in responsible retailing.

Hollistic approach

Nicholls added: “Passengers can, however, buy and consume alcohol at a wide variety of places and it is therefore right that the whole industry takes a holistic approach to tackling potential problems.

“Pubs and restaurants in airports provide a vital service to passengers setting off on well-earned holidays and our message to them is to drink responsibly.  Our members will adopt a zero tolerance approach to disorderly behaviour which has the potential to disrupt travel for other customers, spoil your own plans and potentially make life difficult for venues in future."

Committed

She concluded that the ALMR is committed to support airport venues and  their staff who make customer’s holidays enjoyable, memorable and safe. She believes a voluntary Code of Practice will help venues operate safely and efficiently.

Nicholls has worked with the ALMR since 1997 and urged business must continue as normal​ following the Brexit outcome of the EU referendum.

She also welcomed the announcement of cutting the rate of corporation tax​ but wanted further support for businesses after the EU referendum result.