One million people apply for hospitality jobs

By John Harrington

- Last updated on GMT

Related tags: Hotel

More than 150,000 hotel jobs have been created throughout the UK since 2010
More than 150,000 hotel jobs have been created throughout the UK since 2010
The number of applications for jobs in hospitality grew 17% in the second quarter of this year, with more than one million submitted, new research shows.

The latest Hospitality Employment Index report from People 1st and found that all areas of the country saw an increase in applications ranging from 35% in London and 43% in the North West, to 71% in Scotland and 114% in Wales.

But Brian Wisdom, chief executive of People 1st, said: “Despite these high levels of competition, some businesses still struggle to recruit people with the skills and personalities they need. Within the hotel industry, not only does this affect overall productivity levels but it also has a knock-on effect to labour turnover.

“This results in an ongoing need to replace staff who lack the motivation and commitment to remain with the company for a prolonged period.”

In the hotel sector, applications averaged 62 per job across hotel management, housekeeping, porter, reception/concierge and reservations manager roles.


The report found that although the level of competition for roles has risen within hotels, so has the proportion of hotel employers reporting that they have vacancies, hard-to-fill vacancies and skills shortage vacancies, “illustrating that few people stay in the industry long term”.

“In fact, one fifth of the existing hotel workforce leaves each year. To make matters tougher still, there have been 154,000 new hotel jobs created throughout the UK since 2010.”

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