BEER

“This will hurt us in 2017” – brewery apologises for running out of beer

By Daniel Woolfson

- Last updated on GMT

Out of stock: Arran Brewery has blamed a 'very bad experience' with brewing kit
Out of stock: Arran Brewery has blamed a 'very bad experience' with brewing kit

Related tags: Beer, Arran brewery

A Scottish brewery has apologised to its customers after running out of its flagship beer.

Arran Brewery announced today (20 December) it was out of stock of bottled Arran Blonde beer and had had been turning away orders of up to £20,000.

Managing director Gerald Michaluk said: “I can only apologise to our customers we simply could not keep up with demand for Arran Blonde.”

Equipment problems

“We are turning away orders worth more than £20,000 for Arran Blonde and this will hurt us in 2017 as they are mainly supermarkets as we gave priority to wholesalers and our independent retailers.”

The brewery recently completed the first phase of a planned £450,000 upgrade but said it had “a very bad experience” with some of its equipment.  

It stressed that its other beers, which include Arran Fireside Christmas Ale, Sleeping Warrior and Black IPA, were still available as usual.

‘Unsellable’

Yorkshire brewer Theakston was forced to apologised to customers​ earlier this year after supplying “cloudy and unsellable” cask beer.

An operator, who did not wish to be named, said the poor quality ale beer had put their reputation with customers at risk.

Theakston’s executive director Simon Theakston said the brewer had experienced intermittent technical issues with its cask products, which led to the complaint.       

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