People 1st launches network to help pubs boost performance

By Fred A'Court

- Last updated on GMT

Virtual community: The Wire aims to connect pubs via a free-to-join online network
Virtual community: The Wire aims to connect pubs via a free-to-join online network

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A free-to-join virtual network where businesses can discuss key hospitality and tourism themes has been launched by management advice group People 1st.

The new network, called The Wire, aims to connect hospitality and tourism businesses of all sizes with leading brands that are making progress in tackling performance improvement and productivity.

It coincides with publication of a research report, also by People 1st, that looks at how to improve productivity.

The report, based on interviews with senior HR professionals across 40 large hospitality and tourism businesses including pub groups, found that two thirds of major employers are actively considering how to improve productivity in a sector whose gross value added (GVA) per head is less than £26,000, only half that of the manufacturing and passenger transport sectors, and just below retail.

People 1st executive director Martin-Christian Kent said: “With a crippling labour turnover rate of 75%, the three key drivers of change - rising costs, recruitment difficulties and changing employee expectations - are forcing businesses to rethink the way they invest in and develop their people.

“That’s why tackling productivity is increasingly important and why things that were traditionally seen as ‘HR issues’ like retention, performance management, and learning and development, are now viewed as business-critical. These challenges are compounded by the fact that we are in a period of political and economic uncertainty. We hope that The Wire will offer a valuable platform for collaboration and the sharing of ideas and best practice.”

To join The Wire, go to

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