All news articles for September 2019

You got the look: customers want good food and drinks out of home but they also increasingly like to see a touch of style and class too

Pub design ideas: 'making people love the spaces they’re in'

By Emma Eversham

Increasingly, style-savvy customers have high expectations of a venue’s décor so how can pubs create a look that denotes luxury without detracting from the core aims of providing a welcoming space and withstanding wear and tear?

Gold standards: heed the lessons of great service to maintain and bring in custom

Customer service masterclass

By Nigel Huddleston

Creating a good impression will bring customers back and they may bring a friend next time but, if you get it wrong, your business is could see an exodus of custom.

New term: pub operators share their thoughts on how to make the most of freshers’ week

Getting freshers’ week right can result in loyal customers

By Emily Hawkins

Over the next two months, students will return to university, providing pubs with an opportunity to appeal to new crowds of loyal customers. The Morning Advertiser asked operators how to make the most of this time of year.

Dropping down: overall beer sales also fell for the second quarter for 2019

Beer sales flop by 2.8%

By Nikkie Thatcher

On-trade beer sales have fallen by 2.8% in the second quarter of 2019, when compared to the same period last year, new data has revealed.

Concern: SIBA writes a letter to JDW's Tim Martin

JDW’s beer price cut a ‘significant concern’ for SIBA

By Nicholas Robinson

Tim Martin’s 20p average cut to beer prices across JD Wetherspoon’s 879 pubs is a “significant concern” to producers, according to the Society of Independent Brewers’ (SIBA) chief executive James Calder.

Flying the flag: Charlotte Vincent has always seen women chefs as the underdogs

Is sexism in kitchens dying out?

By Nikkie Thatcher

Equality in hospitality kitchens appears to be improving, however, Marco Pierre White’s comments on women make it seem that may not be the case, according to one chef.

Hit me with your best Cott: publican of the Cott Inn, Mark Annear, claims ‘this is seriously a great accolade and we're really pleased to get it’

GBPA 2019: what the winners had to say

By Stuart Stone

The Morning Advertiser (MA) spoke to the 2019 Great British Pub Award winners to find out what it felt like to strike gold at the ‘pub Oscars’.

Recrowned: Greene King has changed its IPA formula plus fonts and glassware

Greene King IPA revamped

By Nicholas Robinson

Pub operator and brewer Greene King has tweaked the recipe of its flagship IPA cask beer to ensure the flavour and freshness of the product is maintained for longer.

Celebration time: this year’s Great British Pub Awards was held at London's Royal Lancaster Hotel, near to Hyde Park

GBPA 2019 party pics: were you spotted?

By Nikkie Thatcher

Licensees from across the country gathered at this year’s iconic Great British Pub Awards where the best watering holes in the nation were announced.

Mane choice: there are more pubs named the Red Lion in the UK than any other moniker

Red Lion most popular pub name

By Nikkie Thatcher

The Red Lion is the UK’s most popular name for a pub, followed by the Royal Oak and the Crown Inn, according to new research.

Coming down: JDW boss Tim Martin has previously said beer prices at his pubs would drop if Brexit happened by the end of October

JDW cuts the price of a pint

By Nikkie Thatcher

Pub giant JD Wetherspoon (JDW) is dropping the price of a pint by an average of 20p across its 879 pubs.

Marketing spend: the new drink will be supported by a multimillion-pound marketing campaign

Jägermeister launches cold brew coffee

By Nikkie Thatcher

Spirit business Jägermeister has announced the launch of a cold brew coffee, available in the on and off-trade this month (September).

Average cost: there is an £1.11 difference between the most expensive and cheapest place for a pint in the UK

Average price of a pint rises by 10p

By Nikkie Thatcher

The average cost of a pint of beer has increased in the past year by 10p to £3.79, according to a national survey.

Trio of shows: Ei publicans will be able to learn from different suppliers next month at eilive

Ei Publican Partnership roadshow returns

By Emily Hawkins

Ei Publican Partnership’s roadshow will return next month, with a focus on how operators can improve their food menus and ensure allergy regulations are followed.

Looking forward: UKHospitality chief executive Kate Nicholls offers her opinion on the future

On-trade future will have more diverse food offers

By Nikkie Thatcher

The future for pubs will include operators diversifying their food offer, using technology in their businesses and increasing sustainability, according to UKHospitality (UKH) boss Kate Nicholls.

Local menus: Diageo's Ketel One Vodka has challenged bartenders to create sustainable drinks

One-mile sourcing competition for bartenders

By Emily Hawkins

Premium vodka brand Ketel One has challenged bartenders to make a cocktail menu using ingredients that are sourced within one square mile of their site.

The perfect match: according to a new report, pubs contribute £40m to grassroots sport

Pubs contribute £40m to grassroots sport

By Stuart Stone

A report examining the link between the on-trade and grassroots sport has revealed pubs contribute, on average, more than £1,000 each to nearby clubs each year.

Out with the old: new look for Old Speckled Hen

New look for Old Speckled Hen

By Nicholas Robinson

Greene King-owned ale brand Old Speckled Hen has revealed its new look, along with a reimagined font design and glassware.

Dropping down: wine sales across the on-trade have fallen

Wine sales still in decline

By Nikkie Thatcher

Total wine and Champagne volume sales in the UK remain in decline and have dropped by 2.4% year on year in pubs, according to new figures.

Cost of sport: should pubs charge an entrance fee, or introduce a minimum spend, for customers watching live TV sport?

Should pubs charge customers to watch live sport?

By Stuart Stone

After a photo emerged on social media of a pub charging customers an entrance fee to watch televised sport – which entitled them to two drinks at the bar – The Morning Advertiser asked whether or not it was something that other operators would get on...

Family business: (l-r) Robinsons pub division MD William Robinson and beer division MD Oliver Robinson

Robinsons reports record turnover of £75.5m

By Nikkie Thatcher

North-west-based brewer and operator Robinsons has reported a rise in turnover of 6.1% to a record £75.5m for the year ending 31 December 2018 – up from £71.2m the previous year.

Early pay day: the scheme will boost staff retention and recruitment, says Stonegate’s Tim Painter

Early pay day for Stonegate staff

By Emily Hawkins

Stonegate Pub Company has partnered with an app that means pub staff can access some of their wages at any point before the next pay day.

Bugs challenge: the Eagle hosts charity event where participants ate creepy crawlies

Pub hosts bush tucker trial for charity

By Nicholas Robinson

A spin-off of the I’m a Celebrity... Get Me Out of Here! bush tucker trial was hosted by a north-east pub to raise money for the Princess Ellie charity.

Hot treats: the new snacking range aims to pair food with craft beer

£8.1m snacking opportunity for pubs

By Nikkie Thatcher

A new brand of hot bar snacks has claimed it will provide pub and bar operators with an £8.1m incremental opportunity in a bid to help operators build on craft beer and snacking occasions.