The MA500 returns for the New Year with the first online session to help operators gear up for the year ahead. We'll be looking at how businesses can continue to grow in the face of recession and ongoing challenges, what the funding opportunities might be, the thorny issue of insurance in the wake of the failure of pandemic payouts, how to market your business to stay front of mind with consumers despite lockdown and how the future shape of pubs might be evolving.
Due to the nature of the topics that were covered, coupled with the uncertainty that the coronavirus crisis has brought to the pub industry, this MA500 event is open and free for all to view. If you'd like to watch the webinar on-demand, simply register here.
The topics that were covered include:
- UK Hospitality's Kate Nicholls gives an update on the current situation, what she and her team are working on and where she sees things heading.
- The Shape of the Future — Pubs are always evolving but this pandemic has accelerated the need for change. We speak to a range of experts on how that is likely to shape up, including Brewdog's James Brown, who will be talking about the company's Desk Dog initiative, Yummy Pubs Anthony Pender, who will be talking about how his operations has embraced the takeaway and delivery market and built a thriving home cocktail operation in lockdown, and Zonal's Alison Vasey, about how technology will continue to drive change into the future.
- Insurance Issues — With the outcries over pandemic payouts and the recent High Court case, insurance has become a thorny topic. Hospitality Insurance specialist Steven Swift of Sector Associates outlines where the sector stands in the wake of the court case, how relationships need to be rebuilt and what challenges lie ahead when it comes to covering your business.
- Marketing Matters — It's vital operators maintain profile and contact with customers despite the lockdown. Marketing expert Mark McCulloch will be giving insight into how you can push your business in a lockdown, along with five great examples he's seen.
- Legal Update — The licensing world has been turned on its head by the government’s response to the crisis. Legal expert James Anderson from Poppleston Allen will provide an update to the current landscape outlining the current challenges and opportunities for operators.
- Growth against the odds — Despite the challenges of the pandemic and the economic recession its creating, operators are continuing to plan for growth, if not grow themselves. We'll be talking to three leading operators about how they're adapting to the market and looking to expand, with Inn Collection Groups Sean Donkin covering how he's expanding his estate despite the lockdown, former Hawthorn boss Gerry Carroll on how he's looking to launch a brand new pubco and Loungers Alex Reilly on his businesses plans, and how their choice of location was key ahead of the crisis.