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Freebies or fair game? Chef hits out at guest complaint (credit: Getty/ libin jose)

Do you charge for extra items?

By Amelie Maurice-Jones

MasterChef star Simon Wood has sparked a debate after sharing a diner’s complaint that they were charged for extra butter on a cheeseboard.

Don't cry over spilt milk: Suppliers drop prices (Getty/ Monty Rakusen)

Wholesale suppliers drop milk prices

By Amelie Maurice-Jones

Some wholesale suppliers have slashed milk prices by 10% after milk production was better than expected, according to Prestige Purchasing.

Rising costs: the oils and fats category is seeing 37% inflation year on year (image: Getty/Zero Creatives)

‘No end in sight for sustained inflation’

By Nikkie Thatcher

Inflation for food marginally eased in February this year but is still above 20%, signalling the need for urgent intervention to save businesses, it has been warned.

Shoot for the stars: Sector celebrated in Michelin Guide

21 pubs now have Michelin stars

By Amelie Maurice-Jones

A grand total of 21 pubs now have Michelin Stars, it was revealed in the 2023 Michelin Guide at a ceremony on Monday (27 March).

BigHospitality rebranded as Restaurant

BigHospitality rebrands as Restaurant

By Restaurant

Daily news website BigHospitality has today (Tuesday 28 March) unveiled its new identity as Restaurant, which is more than a nod to the hugely popular Restaurant magazine adored by chefs and restaurateurs across the UK.

Celebrating the sector: Four pubs bag top accolades (credit: Michelin Guide)

Four pubs score Bib Gourmands

By Amelie Maurice-Jones

Four gastropubs were among the 20 eateries awarded Bib Gourmands by the Michelin Guide today (Wednesday 22 March).

Batter be good: Pubs capitalise on Shrove Tuesday (Getty/Eleganza)

Pubs sweeten the deal for Pancake Day

By Amelie Maurice-Jones

Quizzes, eating challenges and charity events are just a few ways pubs are celebrating Pancake Day today (Tuesday 21 February).

Unanimous verdict: Mat Follas (pictured) was crowned winner of the 2023 Great Sausage Roll Off

Great Sausage Roll Off 2023 winner revealed

By Rebecca Weller

Previous Masterchef winner Mat Follas, from Bramble Restaurant in Sherborne, Dorset, has been crowned the winner of the 2023 Great Sausage Roll Off.

Food costs: 69% of businesses raised menu prices last year (Getty/ georgeclerk)

69% firms have hiked menu prices

By Amelie Maurice-Jones

Rising food and supply costs are causing major issues for operators, but staffing shortages causing fewer problems than expected, new research has revealed.

Hard work and passion: Stosie Madi (pictured) shares secret to gastropub success

Secrets behind #1 Gastropubs success

By Rebecca Weller

Aspiring chefs need to cook for themselves and never for their ego, according to chef-patron of the 2023 number one Estrella Damm Top 50 Gastropub Stosie Madi.

Injection of support: keeping hospitality prices low important to reduce inflation (Credit: Getty/Henrik Sorensen)

Gov support 'important' to reduce inflation

By Rebecca Weller

Current levels of food inflation “underline the importance” of Government investment in the hospitality sector, trade body UKHospitality (UKH) has stated.

Award winning: Brook House in Fulham was presented with the Front of House Team of the Year accolade at this year’s prestigious event

Top 50 Gastropubs

Brook House wins top service award

By Nikkie Thatcher

Brook House in Fulham, west London was presented with the Front of House Team of the Year Award at the 2023 Estrella Damm Top 50 Gastropubs.

Business recognition: the Oarsman impressed the judges with its attention to detail

Top 50 Gastropubs

The Oarsman named Newcomer of the Year

By Nikkie Thatcher

Marlow-based bistropub and wine bar the Oarsman was awarded the title of Newcomer of the Year at the 2023 Estrella Damm Top 50 Gastropubs.

Prices hikes for customers inevitable: food inflation is almost a quarter higher than a year ago (credit: Getty/Sigrid Gombert)

Food inflation hits record high 24% at year end

By Gary Lloyd

The CGA Prestige Foodservice Price Index (FPI) ended 2022 at record highs, with the food basket almost one quarter higher than December 2021 but including drinks, it ended slightly lower at 22.9%.

Top spot: this year's number one Estrella Damm Top 50 Gastropub is the Parkers Arms in Newton-in-Bowland, Lancashire

Top 50 Gastropubs

New number one Estrella Damm Top 50 Gastropub

By Nikkie Thatcher

The 2023 number one Estrella Damm Top 50 Gastropub is the Parkers Arms in Newton-in-Bowland, Lancashire, a prestigious ceremony revealed on Monday 23 January.

Celebrating the sector: 10 pubs crowned in list of top UK restaurants

1 in 10 of UK’s top restaurants are pubs

By Amelie Maurice-Jones

Ten gastropubs have been credited in SquareMeal’s list of the UK’s best 100 restaurants, heralding from Kent, to Norfolk to Northern Ireland.

Former champion: 2020 Great Sausage Roll Off winner Alan Chilton

Judging panel for Great Sausage Roll Off revealed

By Nikkie Thatcher

The judges for this year’s Great Sausage Roll Off have been unveiled for the competition, which is taking place on Wednesday 8 February at the Red Lion in Barnes, south London.

How are food-led pubs dealing with the energy crisis?

The MA Energy Focus in partnership with Heineken

How food-led pubs are fighting rising energy costs

By Nikkie Thatcher

Operators have been taking a number of steps to reduce energy consumption around their food offer including changing kitchen equipment, menu adaptions and a focus on sustainability.

Different world: Warwickshire pub forced to change opening hours and concept amid soaring costs  (Credit: Getty/mauro_grigollo)

'Different world' forces pub to axe hours

By Rebecca Weller

Rocketing food and energy costs on top of staff shortages have forced a Warwickshire based pub to reduce its trading hours and food service.

Price hike: the oils and fats category reported a 47% inflation rise year on year (image: Getty/Yuji Kotani)

Food inflation exceeds 20%

By Nikkie Thatcher

Foodservice price inflation has reached inflation of 21.5% – a record rate and the 10th consecutive month of double-digit inflation.

Star restaurateur: Andrew Pern warns customers not to give out their details

Phishing scam at Andrew Pern’s York site

By Gary Lloyd

Andrew Pern-operated site the Star Inn The City has warned customers not to give their credit and debit card details to anyone after falling victim to a phishing scam.

Online feedback: the pub responded to the one-star review, suggesting the guest should have brought up issues when they were at the site (image: Getty/Marko Geber)

Pub hits back at ‘watery gravy’ review

By Nikkie Thatcher

A London pub has responded to a one-star TripAdvisor review that criticised its ‘watery gravy’ and the fact it served cabbage rather than “a decent green vegetable”.

Very challenging: food inflation making planning and pricing Christmas menus tricky for pubs (Credit: Getty/Ross Woodhall)

Inflation makes pricing xmas menus 'tricky'

By Rebecca Weller

Managing soaring food prices is going to be “tricky” for operators this Christmas as festive menus announced months ago no longer reflect current costs.

Adapt accordingly: NFU president warns UK food supply chain is under threat due to rising energy costs (Credit: Getty/Instants)

'Communication' key as supply chain 'under threat'

By Rebecca Weller

Hospitality businesses need “clear lines of communication” from suppliers to remain “prepared” as the National Farmers Union (NFU) warned British food supply was “under threat”.

No signs of slowing down: Avian flu unlike anything seen before (Getty/ E4C)

Bird flu outbreak ‘worst in years’

By Amelie Maurice-Jones

The outbreak of avian flu wiping out Christmas turkey stock is the worst seen in recent years, according to the British Poultry Council.

Bleak winter ahead: food inflation continues to rise (Credit: Getty/fcafotodigital)

Winter looks 'bleak' as food prices rise

By Rebecca Weller

Winter looks “increasingly bleak” as food inflation accelerated to 12.4% in November, the highest inflation rate in the food category on record, according to the British Retail Consortium (BRC) index.

Up-to-date: Revised hygiene guide launched (Getty/ 10'000 Hours)

New catering hygiene guide launched

By Amelie Maurice-Jones

An updated version of the industry guide for catering hygiene standards has been launched by UKHospitality (UKH), the Food Standards Agency (FSA) and Food Standards Scotland (FSS).

Bird flu: 60k free range turkeys culled in the Christmas runup (Getty/ E4C)

Bird flu: Half of Xmas turkeys culled

By Amelie Maurice-Jones

Half of the free range turkeys produced for Christmas in the UK have been culled or have died due to avian flu, an industry official told MPs.

Get guests onside: responding to more reviews can turn neutral or negatives into positives (credit: Getty/Hispanolistic)

Guest satisfaction rises but pubs can do more

By Gary Lloyd

Customer satisfaction is on the rise at hospitality sites but businesses could still do more when it comes to responding to online reviews, according to a Reputation study.

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