Health & safety

Australia ablaze: pubs are raising money to help fight the wildfires in Australia (image credit: flickr.com/bertknot)

How are pubs battling Australian bushfires?

By Alice Leader

As the bushfires continue to wreak damage and destroy wildlife, native Australian animals need more help than ever spurring various pubs to do their charitable bit to help.

Breaking and entering: a licensee held a burglar to the ground after he broke into his pub and tried to smash a fruit machine open

Licensee catches burglar red handed

By Alice Leader

A licensee pinned a burglar to the floor after the intruder smashed through a window and began attacking a fruit machine with half a paving slab.

House for all: ‘perhaps we can redouble our efforts to look out for those most vulnerable, remembering that just like disability, some forms of vulnerability are not immediately obvious’

Licensing Hub – Legal with Poppleston Allen

How can pubs look out for society’s most vulnerable?

By Poppleston Allen

Nelson Mandela once said: “A nation should not be judged by how it treats its highest citizens, but its lowest ones,” and this principle could be applied to the late-night economy as well.

The final spotlight: another LTC volunteer expresses how she's made a difference within the trade

How does the Licensed Trade Charity make a difference?

By Nicholas Robinson

In March, Age UK revealed that there are 1.4m chronically lonely older people in England, and many more across the rest of the UK, with the Christmas period only serving to magnifying the issue.

Christmas trouble: police crack down on crime in pubs to create a merrier Christmas

Troublemakers can expect 13-month pub ban

By Alice Leader

Cumbria Police are knuckling down on drink-fuelled trouble in pubs and clubs across Whitehaven by implementing a bar ban for troublesome customers, spanning both this Christmas and next.

Talking to a friend: Jackie Parker, a Licensed Trade Charity volunteer, expresses her need to help others

How to overcome loneliness in the run-up to Christmas

By Nicholas Robinson

More than nine million people in the UK say they are always or often lonely but almost two-thirds feel uncomfortable admitting to it, according to research by the British Red Cross and Co-Op.

Friend on the line: Jo Navin advises how to reduce isolation and loneliness among former pub workers

Combating loneliness in the licensed trade

By Nicholas Robinson

Last year, Age UK found more than half a million older people in the UK expected to feel lonely at Christmas, and with less than a month until the big day this year, the spotlight turns to addressing the issue within the drinks trade.

A brighter future: Rebecca Hamilton with son Henry, whose life has changed around since he went to LVS Ascot school

Raising a family while being a publican

By Alice Leader

“My son was just in the wrong situation, the wrong environment, the wrong friendship group and this all conspired against him to make a very bad situation... ”

Billy Spong with M&B colleague Caroline Davies after LTC awards win in 2017

Little Interview

Isolated operator in his 60s gains a friendly lifeline

By Nicholas Robinson

The Morning Advertiser, in association with the Licensed Trade Charity, is exploring the help available to those in the trade who are facing various issues. In our first piece, M&B employee relations manager Billy Spong explains how he's helping...

Free-from: red tape governing labelling all ingredients sounds like a threat to business – but could it be an opportunity for pubs?

How will Natasha's Law affect food menus in pubs?

By Nikkie Thatcher

New laws that require all ingredients to be labelled on food are likely to be a minefield for operators but if you and your staff stay aware of allergens and intolerances, you could be looking at a bumper bottom line.

Staff wellbeing: 'Anyone who works in hospitality will understand how going the extra mile can make your guests feel special. The same is true for your staff'

My Shout

Encourage mental health and wellbeing for staff

By Sarah Taylor

It is easy for tensions to fray and the mental health of employees to decline, says Sarah Taylor, content author and hospitality specialist at High Speed Training.

Licensing conditions: as students return, ensure you know the rules

Licensing Hub – Legal with Poppleston Allen

Top tips: beware of drinks promotions

By Poppleston Allen

September is here and the students are back. There will naturally be an increase in posters and flyers as well as social media advertisements for operators publicising promotions at their venues.

River safety: pubs are encouraged to sign up to training to help people who get into trouble in rivers around York (image: RNLI/Nathan Williams)

Pubs offered river rescue training

By Emily Hawkins

Staff at riverside pubs will be trained on how to rescue drinkers who experience trouble in the waters around York.

Cleaning up: Having a clean site is not only easy on the eye, it is a legal requirement and could lead to greater footfall

Avoid going viral

By Nikkie Thatcher

Ensuring your premises is clean is not only a legal requirement, it can also increase footfall with diners now taking more notice of food hygiene ratings at pubs they are eating in

Easy access: creating easier access to your venue will help establish your site in the eyes of more people than you may expect

Making your pub more accessible

By Stuart Stone

There’s money to be made at your premises from a revenue stream few licensees consider – and redoubling your efforts on venue accessibility could be the way to tap into that rich vein of cash

Ground rules: If someone refuses to be searched on entry, do not let them in

Licensing Hub – Legal with Poppleston Allen

Top tips: Make your venue safer with searches

By Poppleston Allen

With the seemingly ever-increasing risk of knife crime, here are some useful reminders about searching customers.

Dietary requirements: those who suffer allergies and intolerances will often lead the group

Read the diet act

By Helen Gilbert

Allergies and intolerances have a huge bearing on individuals who suffer from them, but also on groups when eating out so, if you want to grab customers from rivals, consider those with more specific needs

Just the start: anything that can be done to raise awareness of mental health problems is to be welcomed according to Lawson Mountstevens

My shout

Mental health: it’s time we take care of our own

By Lawson Mountstevens

As an industry, we need to recognise and act on the fact that working on the hospitality front line can be stressful, according to Lawson Mountstevens, managing director Star Pubs & Bars, Heineken UK.

Sound advice: a noise limiter could be agreed with the council

Licensing Hub – Legal with Poppleston Allen

Top tips: beware of noise pollution from spring

By Poppleston Allen

As you might have already noticed, the nights and mornings have got that little bit lighter of late. And it is only a few weeks now until you will need to put your clocks forward; meaning that nicer weather is hopefully on its way.

Blowing smoke: as the smoke clears, will e-cigarettes be the answer at your pub?

Could indoor vaping be good for business?

By Nikkie Sutton

Although smoking in pubs is illegal, operators could consider allowing customers to use e-cigarettes inside their venues to draw more punters in

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