Technology

One year on: Penalties from GDPR breaches are larger but only applied in significant cases

GDPR has been seen as evolution

By Poppleston Allen

One year on from the implementation of the General Data Protection Regulation (GDPR) and no doubt you remember the seemingly endless number of emails filling up inboxes last year.

Empowered: How can offering phone charging services benefit your pub?

How phone charging can boost trade

By Emily Hawkins

Several pub companies are addressing a demand for phone-charging facilities because research shows some customers decide whether to stay or leave a venue based on whether they can charge devices.

Snap decisions: What should you keep in mind when posting images of customers?

Can you post images of customers on social media?

By Emily Hawkins

You want potential customers to see images of a bustling venue with happy faces when they look up your website or go to your social media page. But is there a risk in posting images of punters?

Mindful drinking: Club Soda and Budweiser are developing an online tool to help moderate hospitality employees' drinking habits

Club Soda and Budweiser to track drinking habits

By Emily Hawkins

Brewer Budweiser and mindful drinking organisation Club Soda have joined forces to develop an online project that will aim to help people working in the licensed trade who want to drink less alcohol.

Pub power: visitors to the Pint & Poppy and Embankment will be able to recharge their electric cars at the pubs

Castle Rock hooks up with car charge point provider

By Stuart Stone

Brewer and pub operator Castle Rock is buzzing to announce it has installed electric vehicle chargers at two of its pubs in partnership with electric vehicle charge point operator, Alfa Power.

Pull more pints: how do sleepy pubs turn into busy watering holes?

Promoted content: in association with Lightspeed

Five ways your pub can make more sales

By MA Editorial

There are around 20,000 fewer pubs in the UK than there were 30 years ago. This must be seen as an opportunity to make the most of fewer rivals. However, you still have to fight for every pound so take heed of these tips and make life a little easier.

Good to talk: the ban has been put in place in a bid to help encourage social conversation (image credit: DenisKot/gettyimages.co.uk)

Samuel Smith bans mobile phones from pubs

By Nikkie Sutton

Brewer and pub operator Samuel Smith has banned customers from using their mobile phones in its venues and punters should go outside to take calls “in the same way as is required with smoking”.

Boosting sales: How can you use EPoS to your advantage?

The grateful eight of EPoS

By Nicholas Robinson

It’s not the most glamorous of things you can buy for your business, but good EPoS can make running a pub a lot easier and help to maximise sales in the process.

Dipping: cash use is approaching a crisis point

Future of cash payments ‘at risk’ report claims

By Nicholas Robinson

The days of cold, hard cash may be short in numbers as a report into the state of its future claimed the systems needed to sustain the payment method are at risk of “falling apart”.

Tech please: operators are being encouraged to take advantage of pay-at-table apps that let customers order without having to visit the bar (image: Tabology)

Why pubs should be embracing technology

By Robert Mann

As consumers in the UK become more reliant on their smartphones, The Morning Advertiser reveals why pub operators should be going further to embrace technology.

Looking back: key developments in tech have moved the humble pub ever forward

MA at 225

How has pub technology changed since 1794?

By Stuart Stone

The trade has come a long way in the 225 years since The Morning Advertiser was first printed, and technology has pushed the pub sector further forward in many aspects. Here we look at the key developments

Going green: sustainability is vital to the world – and pubs must be included too

Creating an eco-friendly pub

By Stuart Stone

The Morning Advertiser spoke to experts in sustainable hospitality businesses about how pub operators can create sustainable sites

Experience: how to build an entertainment-led pub business

In association with Barclaycard

How to grow an experience-led pubco like Pelle Pub Company

By Robert Mann

Building a pub company without a point of difference just won’t cut it these days. However, those that deliver a unique experience in their sites are set up for a fruitful future

Get it right: there's a skill to taking card payments right

In association with Barclaycard

Cash is dead: Long live the card

By Nicholas Robinson

With most consumers now adopting the Queen’s technique of never carrying cash, it has seldom been more important for pubs to get their card payment strategy just right.

Charity coup: Only A Pavement Away has partnered with two FinTech companies to help people find work in the sector

FinTech companies sign deal with sector charity

By Emily Hawkins

Only A Pavement Away (OAPA) – a charity set up to connect homeless individuals with hospitality employers – has partnered with two banking technology companies.

Internet sources: the Green Dragon celebrates helping customers use the Internet and digital services with Pub is the Hub

Pubs are helping customers use the Internet

By Emily Hawkins

Pubs are opening their doors to punters who need help getting online and providing digital support, as local libraries face closures. The Morning Advertiser spoke to one licensee about how to set up a technology hub.

Cashless society: Is the proliferation of technology heralding the death of cash?

Spotlight

Is it time pubs ditched cash?

By Stuart Stone

Long gone are the days of punters with cash-stuffed pockets. The jingle of change is becoming a distant echo of the past and even the humble chip and pin is under attack as more consumers use contactless and smart payment methods. But what does a cashless...

Screen stars: EPoS providers should be regarded as strategic partners

How can EPoS data help pub operators?

By Emily Hawkins

Big data is becoming more accessible because EPoS companies are able to help pubs measure and analyse customers’ experience at their venues. Experts reveal the latest digital trends and what to expect

Social spotlight: confidently setting your stall out online can bring palpable offline rewards

Social media spotlight: rules of attraction

By Stuart Stone

Love it or hate it, social media is vital to your potential customers so if you want to guide people to your pub, having an online presence may be the way to hook them

Upwardly mobile: mobile phone payments could boost your pub's bottom line

How could mobile phones boost your bottom line?

By Rob Brown

Ordering on your mobile phone is becoming the norm from shopping to getting drinks from the bar. And with the trend for cashless transactions growing exponentially, is your pub ripe for introducing the phone payment swipe?

Service speed: waiting for the bill is one of the biggest pain points for consumers, according to Worldpay

New technology launched to make paying easier

By Fred A'Court

A range of innovative features taking the stress out of setting up a tab, calculating the tip and splitting the bill is being introduced by payments processor Worldpay.

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