Technology

Contactless payment sounds death knell for pub minimum charges

28-Aug-2015 By Emily Sutherland

The boom in contactless card payments could force pubs to drop the common £5 minimum card spend as tap and go payments become compulsory.

Shepherd Neame blamed for sewage-like stench upsetting Faversham locals

24-Aug-2015 By Emily Sutherland

Brewery Shepherd Neame is trying to get to the bottom of a persistent smell that is getting up the noses of Faversham locals.

Technology

Pub phone charging solution launched

14-Aug-2015 By James Wallin, M&C Allegra Foodservice

A mobile and tablet charging solution for hospitality operators has been launched by Call Systems Technology (CST).

TV Sport

1,000 pubs sign up for Screach TV service

12-Aug-2015 By Mike Berry

One thousand pubs have signed up to the Screach communication service that comes with BT Sport.

More than 60% of diners want technology to play a bigger role

05-Aug-2015 By Emily Sutherland

Almost two thirds of diners (61%) think technology could play a bigger role in eating out, according to research by online restaurants, according to research by online restaurant booking service OpenTable.

ASK THE EXPERTS

How to deal with fake online reviews

03-Aug-2015 By Emma Eversham

Nigel Tait, managing partner at law firm Carter-Ruck, discusses the steps pub, restaurant and hotel owners can take when faced with fake or libellous online reviews.

Online map reveals locations of 29,000 UK pubs

30-Jul-2015 By Emily Sutherland

Data analyst Ramiro Gomez has plotted the location of 29,000 pubs on an online map to show areas with the highest concentrations of pubs.

Technology

Are multiple operators appy people?

29-Jul-2015 By Emily Sutherland

Do multiple site operators need an app to help promote offers and appeal to those tricky millennials?

Technology

Launch of Apple Pay a 'pivotal moment' in perception of mobile payments

17-Jul-2015 By M&C Report

Tom Weaver, chief executive of Flypay, has told M&C the launch of Apple Pay this week will be seen as a “pivotal moment” in the public’s perception of mobile payments.

technology

Flypay 're-invents' bar tab for smartphone generation

24-Jun-2015 By Mark Wingett, MC Allegra FS

Flypay is working with Visa Europe Collab, Fuller’s and Zonal, to launch new technology that is says will reinvent the bar tab for the smartphone generation.

Be At One introduces app payment

22-Jun-2015 By Laurie Macdonald

Be At One has added new features to its smartphone app that enable guests to upload credit and speed up payment at the bar.

Technology

App offers opportunity to run 'virtual' pub

19-Jun-2015 By Helen Gilbert

Budding publicans can now download a new mobile app which gives them the chance to run their own virtual tavern or bar along with all the challenges it brings.

Supplier News

Zonal strikes gold with training accreditation

11-Jun-2015 By Mike Berry

Zonal Retail Data Systems has been awarded the Gold Standard (GSA) for its training provision by the Learning & Performance Institute (LPI).

Technology

Plug in - or get switched off

08-Jun-2015 By James Evison

Pubs are beginning to embrace technology but they must go further to meet customers' expectations and identify the areas where they are still lagging behind. James Evison reports.

Legal

Advice: Keep control of social media

04-Jun-2015 By Poppleston Allen

We are all no doubt aware of last year’s ‘Neknomination’ craze whereby social media users posted videos of themselves consuming potentially dangerous mixtures of alcohol while challenging friends to either repeat the stunt or try something more extreme.

Technology now a necessity in pubs, report claims

04-Jun-2015 By MC Allegra FS

Technology in pubs, bars and clubs is perceived as improving the customer experience by 52% of people and as many as 67% of people in the 24-35 age group, as consumers’ expectations have shifted to view technology as a necessity not a novelty.

Technology

Zonal announces liveRes deal

05-May-2015 By Mark Wingett, M&C Report

Zonal Retail Data Systems has announced the acquisition of online bookings company liveRES, a deal it said would create the UK’s “most sophisticated and innovative online booking and table management system”.

Social media training rolled out to Greene King tenants

27-Mar-2015 By Ellie Bothwell

A programme of social media marketing training has been rolled out to support Greene King tenants and lessees.

Running a pub

Running a pub: Going multiple

25-Mar-2015 By Glynn Davis

In the third and final part of our series on the challenges of running a pub business, Glynn Davis looks at the problems and benefits of increasing the number of outlets in your estate.

Experience

Running a pub: Personal experience of starting out

10-Mar-2015 By The Publican's Morning Advertiser

When John Cavanagh took up a five-year lease at the Hamilton Russell Arms, in Thorpe Thewles, County Durham, four years ago, it had lost much of its trade following a fire.

Recruitment

Running a pub: How pubcos recruit publicans

10-Mar-2015 By The Publican's Morning Advertiser

Matthew Ralphs, recruitment marketing manager, for Enterprise Inns explains how the pubco recruits tenants and lessees into its business.

TECHNOLOGY

Zonal launches 'slow service' technology solution

27-Feb-2015 By Mark Wingett, M&C Report

Zonal Retail Data Systems, the provider of integrated hospitality management solutions, has launched Kitchen iQ to help operators improve speed, quality and accuracy of service and “transform the overall dining out experience”.

New pub microbrewing technology launched in UK

11-Feb-2015 By Mike Berry

New technology that enables pubs to brew their own craft beer at a fraction of the cost of installing a microbrewery has been launched in the UK.

Zonal complete Stonegate EPoS rollout

09-Feb-2015 By James Wallin, M&C Report

Zonal, the Electronic Point of Sale (EPoS) provider to the hospitality industry, has completed the rollout of its Aztec software to the 614-strong Stonegate Pub Company estate in record time.

Pint purchase app released by publican

12-Dec-2014 By Helen Gilbert

A Thornton Heath publican has launched a new ‘pub credit’ website that allows people to buy their mates a pint remotely.

BUSINESS SUPPORT

Food and social media

23-Nov-2014 By Phil Mellows

Phil Mellows looks at ways licensees are harnessing the power of social media to drive food sales

More people squatting in pubs, security expert says

31-Jul-2014 By James Wallin

Authorities have been urged to take action against squatters targeting pubs.

Dramatic drop in crime ‘shows benefits of pubs and clubs investing in security’

18-Jul-2014 By James Wallin

The work being done by the licensed hospitality sector to tackle disorder has been praised in light of figures showing crime is at its lowest since 1981.

Consumers and businesses at odds over use of technology in pubs, study shows

16-Jul-2014 By Alex Reed

Consumers and business leaders differ greatly in opinion on the future use of mobile technology as a hospitality tool, according to new research.

Zonal collects family business of the year award

14-May-2014 By Mark Wingett

Zonal Retail Data Systems, the Edinburgh-based leading EPoS provider to the hospitality industry, won Family Business of the Year at this year’s Scottish Business Awards, presented at a ceremony in front of industry leaders including Sir Richard Branson...

Security Industry Authority to stop paper based applications from January

02-Dec-2013 By Michelle Perrett

The Security Industry Authority (SIA) will stop issuing paper based licence applications from January 2014.

Sceptre Leisure cites costs and technology investment for price rise

11-Nov-2013 By Michelle Perrett

Sceptre Leisure, the operator of amusement machines, has been forced to increase prices by 8.7% from December 2013 citing rising costs and investment in technology.

Top tips for making the most of online reviews

11-Jun-2013 By Elliot Adams

Customer reviews are playing an increasingly important role on the success of a business. These days everyone has an opinion on the experience they have and they want to share with people in a similar situation. Reviews have the potential to boost sales...

Online apprenticeship guide for small businesses launched

31-May-2013 By Noli Dinkovski

The National Apprenticeship Service (NAS) has released an online guide for small and medium-sized businesses keen to take on apprentices.

Hospitality Guild launches new web portal

11-Apr-2013 By Michelle Perrett

The Hospitality Guild has launched a new web portal providing information for both individuals seeking a job or already working in hospitality, as well as for employers and training providers.

CaskFinder app upgrade aims to further boost cask ale category

09-Apr-2013 By Jordan Chamberlain

The popular CaskFinder app is being upgraded following consumer feedback, in the hope that it will reach 100,000 users a month by the end of the year.

Get your own TV channel for your pub with Innstay

03-Dec-2012

Would you like your own TV channel? Innstay can supply you with one; we use a platform called Screach TV to create your own in-pub television channel.

SIA: Home Office issues consultation on new private security regime

20-Nov-2012 By Adam Pescod

The Home Office has published proposals for a new regulatory regime for the UK’s private security industry which will shift the focus away from individuals and onto doorstaff suppliers.

New Google business tool can benefit your pub

07-Nov-2012 By Michael Kheng

I recently stumbled upon what I think to be a great marketing tool from Google, ‘Google Business Photos’. Increasingly people search for businesses online. Google’s Street-view can bring them down your road but Business Photos brings them right into your...

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