Training

Staff discipline

Staff discipline

The benefits of a planned approach to discipline can be outstanding - a happier workforce with lower staff turnover, better customer relations and...

Paying tax

Paying tax

Keeping the taxman happy is less of a challenge if you plan properly and take advantage of the many sources of help available. Tax adviser Mike Brown...

Barbecue safety

Barbecue safety

While a barbecue offers many benefits to a licensee, it is vital that high standards of food safety and hygiene are observed when cooking...

Telecom systems

Telecom systems

It's good to talk - Geoff Tyler looks at the ways that different phone systems can help publicans communicate with their suppliers and customers. At...

Trade associations

Trade associations

The support and experience of other people in the same situation can be of huge benefit to a licensee when the pressure is on. John Porter looks at...

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