Staff motivation Staff motivation 16-Mar-2001 Recruiting the right people is just the start of it. Once on board it pays to get the best out of them. It pays in terms of customer service and it...
Bank on it Bank on it 15-Mar-2001 Dealing with the bank is an essential part of running a pub business. We offer some advice.No one can say that banks don't have a grasp of the...
Safety in the kitchen Safety in the kitchen 15-Mar-2001 The dramatic increase in the number of pubs offering food over the past decade has given local authority Environmental Health Officers - EHOs -...
BII unveils new qualification for barstaff BII unveils new qualification for barstaff 15-Mar-2001 The British Institute of Innkeeping (BII) has unveiled proposals for a new qualification for barstaff.It is hoping to launch the new initiative in...
Q&A: Should I replace my standard price list during happy hour? Q&A: Should I replace my standard price list during happy hour? 14-Mar-2001 I am aware that I have to display a price list in my pub which needs to be kept up-to-date with any fluctuating prices, but I am worried that during...
Safety at work Safety at work 14-Mar-2001 I only employ one full-time and three part-time staff. Do I have to have a health and safety policy?The legislation that deals with this particular...
New qualification for doorstaff receives backing New qualification for doorstaff receives backing 14-Mar-2001 A new national qualification for door supervisors is to benefit from a collaboration between BIIAB, the award body for the licensed retail sector,...
Trade voices concern over plans to include pubs in Disability Act Trade voices concern over plans to include pubs in Disability Act 14-Mar-2001 The trade has voiced its concerns about government plans to extend employment rights for disabled people to cover pubs and other small businesses...
Pubwatch may be hit by Orange pager death Pubwatch may be hit by Orange pager death 05-Feb-2001 News that mobile phone operator Orange is switching off all 30,000 of its pagers could hit Pubwatch schemes.Many Pubwatch schemes rely on a network...
PM asked to back smoking in workplace bid PM asked to back smoking in workplace bid 11-Dec-2000 The Chartered Institute of Environmental Health (CIEH) has written to the Prime Minister urging him to back plans for an Approved Code of Practice...
Controversy as pub decides to sell pregnancy testing kits Controversy as pub decides to sell pregnancy testing kits 09-Oct-2000 The kits are on sale in vending machines in the female toilets at the Anchor Inn at Cowes on the Isle of Wight — known as the favourite haunt of...
BII certificate for doorstaff first step in regulating industry BII certificate for doorstaff first step in regulating industry 07-Aug-2000 Mention doorstaff and more than likely someone will come up with a wisecrack about their size or attitude.A recent article in women's magazine...
