Training

Staff discipline

01-Aug-2001

The benefits of a planned approach to discipline can be outstanding - a happier workforce with lower staff turnover, better customer relations and...

Put your feet up and help prevent varicose veins

31-Jul-2001

Licensees and barstaff who spend a lot of time on their feet risk developing unsightly and uncomfortable varicose veins, but the problem can be...

Marketing - using the internet to grow your trade

27-Jul-2001

John Porter looks at the growing range of ways that licensees can use computers and the internet to show customers what is on offer in their...

Exiting Curnock Cook speaks at BII annual lunch

24-Jul-2001

The British Institute of Innkeeping's annual lunch this week (July 23) marked the forthcoming departure of BII director Mary Curnock Cook. Ms Curnock...

Paying tax

19-Jul-2001

Keeping the taxman happy is less of a challenge if you plan properly and take advantage of the many sources of help available. Tax adviser Mike Brown...

48-hour working week loophole to be closed

17-Jul-2001

A loophole in the European Working Time regulations allowing people to work more than the designated 48-hour week is to be closed.The 1999...

Trade continues to suffer from foot-and-mouth

12-Jul-2001

Pubs and other hospitality businesses are continuing to experience poor trade as a direct result of foot and mouth, according to latest research.A...

Portman Group extends campaign to Scotland

12-Jul-2001

Drinks watchdog The Portman Group has extended its sensible drinking campaign to Scotland.The initiative, entitled "If you do do drink, don't do...

Good bookkeeping = successful business

03-Jul-2001

A simple routine will help you keep the books in good order and provide you with a strong framework for a successful business, advises Stephen...

HSE figures reveal majority of accidents go unreported

03-Jul-2001

More than two thirds of accidents in the catering sector go unreported, according to the latest figures available from the Health and Safety...

Barbecue safety

02-Jul-2001

While a barbecue offers many benefits to a licensee, it is vital that high standards of food safety and hygiene are observed when cooking...

Telecom systems

02-Jul-2001

It's good to talk - Geoff Tyler looks at the ways that different phone systems can help publicans communicate with their suppliers and customers. At...

Trade associations

28-Jun-2001

The support and experience of other people in the same situation can be of huge benefit to a licensee when the pressure is on. John Porter looks at...

Coping with stress

27-Jun-2001

Running a pub is a demanding occupation and while it may not be possible to eliminate stress entirely, steps can be taken to minimise the effects it...