Training

What to do when bankruptcy seems inevitable

22-Mar-2001

On the way to the bankrupcy court, there is much that can be done to steer a business through a different course.One of the strategies promoted by...

Know your qualifications

22-Mar-2001

Today almost a million people are estimated to work in the licensed trade, the UK's largest employer. There is however a huge skills shortage and...

How to cope with a visit from the Environmental Health Officer

22-Mar-2001

Licensees these days have to be experts in many areas, and food safety is certainly one of them. Staying within the law - and keeping your customers...

Building a team

22-Mar-2001

First impressions count - they make the difference to whether a customer stays for a "quick one" or ends up eating, or in a worst case scenario...

Recruitment consultants

16-Mar-2001

When it comes to selecting the right person to put behind the bar, nobody is better placed than the pub's owner to make the f

Staff motivation

16-Mar-2001

Recruiting the right people is just the start of it. Once on board it pays to get the best out of them. It pays in terms of customer service and it...

Bank on it

15-Mar-2001

Dealing with the bank is an essential part of running a pub business. We offer some advice.No one can say that banks don't have a grasp of the...

Safety in the kitchen

15-Mar-2001

The dramatic increase in the number of pubs offering food over the past decade has given local authority Environmental Health Officers - EHOs -...

BII unveils new qualification for barstaff

15-Mar-2001

The British Institute of Innkeeping (BII) has unveiled proposals for a new qualification for barstaff.It is hoping to launch the new initiative in...

Q&A: Should I replace my standard price list during happy hour?

14-Mar-2001

I am aware that I have to display a price list in my pub which needs to be kept up-to-date with any fluctuating prices, but I am worried that during...

Safety at work

14-Mar-2001

I only employ one full-time and three part-time staff. Do I have to have a health and safety policy?The legislation that deals with this particular...

New qualification for doorstaff receives backing

14-Mar-2001

A new national qualification for door supervisors is to benefit from a collaboration between BIIAB, the award body for the licensed retail sector,...

Trade voices concern over plans to include pubs in Disability Act

14-Mar-2001

The trade has voiced its concerns about government plans to extend employment rights for disabled people to cover pubs and other small businesses...

Pubwatch may be hit by Orange pager death

05-Feb-2001

News that mobile phone operator Orange is switching off all 30,000 of its pagers could hit Pubwatch schemes.Many Pubwatch schemes rely on a network...

PM asked to back smoking in workplace bid

11-Dec-2000

The Chartered Institute of Environmental Health (CIEH) has written to the Prime Minister urging him to back plans for an Approved Code of Practice...

Controversy as pub decides to sell pregnancy testing kits

09-Oct-2000

The kits are on sale in vending machines in the female toilets at the Anchor Inn at Cowes on the Isle of Wight — known as the favourite haunt of...

BII certificate for doorstaff first step in regulating industry

07-Aug-2000

Mention doorstaff and more than likely someone will come up with a wisecrack about their size or attitude.A recent article in women's magazine...

Property of the week

Hawthorne

£ 1,750 - Tenancy

Could you run this Warrington pub? The Hawthorne is a thriving community sports pub in Warrington, showing live sport each day, along with live music every...