Running your pub

Building a team

Building a team

First impressions count - they make the difference to whether a customer stays for a "quick one" or ends up eating, or in a worst case scenario...

Staff motivation

Staff motivation

Recruiting the right people is just the start of it. Once on board it pays to get the best out of them. It pays in terms of customer service and it...

Bank on it

Bank on it

Dealing with the bank is an essential part of running a pub business. We offer some advice.No one can say that banks don't have a grasp of the...

Bank holidays

Bank holidays

QI understand that there is currently some legislation going through Parliament which would mean that I can open later hours on a Sunday if I have a...

Incorrect pricing

Incorrect pricing

I am in the process of changing the prices of some of the items in my pub. The till has been changed to include the updated items but it will be a...

Safety at work

Safety at work

I only employ one full-time and three part-time staff. Do I have to have a health and safety policy?The legislation that deals with this particular...

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