Cleanliness

Hazard prevention: protocols are important in stopping untrained members of staff accessing products such as bleach

Tips for best practice in hygiene equipment storage

By Nikkie Sutton

Hygiene equipment management can impact a pub’s reputation and bottom line, but there are practices operators can put in place to keep it safe, according to compliance company Klipspringer.

Keeping it clean: Ye Golden Lion owner Seamus Leahy

In association with Booker

Keeping it clean and easy

By Nicholas Robinson

Pubs are under ever-increasing scrutiny – whether it is how good at sourcing from the local area a venue is or how many stars it has been given by the Food Standards Agency’s Scores on the Doors scheme, it can be tough

Top tables

Top tables

Pub owners give tips on customer service. What should you do when a staff member accidentally knocks a glass of wine over a customer?Tom Kerridge...

Cellar to glass

Cellar to glass

It has become as clear as a perfect pint that the traditional publican's craft of cellar management now requires a much broader set of skills and...