The Samuel Jones Ale & Smokehouse, a stunning waterside development in a Victorian warehouse in Exeter, was a new concept for St Austell Brewery so they were naturally excited to see how well it would be received when it opened last year. The answer...
After winning Licensee of the Year at the 2016 British Institute of Innkeeping Awards, Rob and Lucy Brewer discuss the secret to their success and how far they’ve come since they first entered the site 10 years ago
Rob and Lucy Brewer of the Rashleigh Arms - a St Austell managed house and former Publican Awards winning pub - have won this year's BII Licensee of the Year award at the institute's annual summer event in London.
St Austell had a storming year, with profits and customer satisfaction from its pubs hitting new heights. Learning and development manager Richard Parkes claims it is the company’s focus on training that has driven its recent achievements. Oli Gross reports