Staff

What's in the news 2 July

MA's Review of the Week

‘Staying open is a challenge’

By Ed Bedington

This week’s headlines highlight the ongoing staffing challenges faced by the sector alongside closures of venues due to self-isolation. The Morning Advertiser editor Ed Bedington also caught up with Alastair Scott, managing director of Catton Hospitality...

Furlough costs: UKHospitality's chief executive Kate Nicholls has said while Government job support has helped some businesses, operators are still struggling to meet costs with Covid restrictions in place

Furlough 'still a cost to businesses'

By Emily Hawkins

UKHospitality boss Kate Nicholls has defended pub bosses who have had to lay off staff since the start of the pandemic despite job support schemes.

Social wellbeing: ‘We as an industry, and our bars and restaurants and pubs, play such an important role in society,’ Bacardi’s Leila Stansfield says

Big Interview

‘Brands are built in bars, not in boardrooms’

By Stuart Stone

After making a long-awaited return to reopened pubs and bars throughout April, Bacardi’s on-trade director Leila Stansfield’s glass is most certainly half full for the weeks and months of on-trade recovery ahead.

Future-proofing: 'The post-pandemic pub experience is markedly different to what we’ve historically been used to, with businesses having to dramatically change the way they operate'

Content provided by Flipdish

Future-proofing your pub as restrictions begin to lift

By Fionn Hart, UK country manager at Flipdish

As Boris announced the return of indoor dining from 17 May, the industry breathed a sigh of relief as pubs and bars were finally able to welcome customers over the threshold after a tumultuous year of lockdowns.

The Morning Advertiser Lock In podcast episode 24

The Lock In Podcast

The Lock In Podcast: Can't get the staff, literally...

By Ed Bedington

One of the key challenges of reopening has been on the staffing front, from re-energising long furloughed team members, through to recruiting replacements and training teams back up to speed. The Lock In podcast team take a deep dive into those issues,...

Next steps: 'We are looking forward to CPL Learning continuing this journey with Access and becoming bigger, brighter, and better,' Jamie Campbell, director of learning, hospitality, at CPL

Access Group acquires CPL Learning

By The Morning Advertiser

The Access Group has acquired learning and development partner for the hospitality and retail sectors, CPL Learning, to strengthen its customer proposition.

Industry celebration: the 2021 Publican Awards were held virtually on Tuesday 30 March

Publican Awards 2021

Best Pub Employer - Brewhouse and Kitchen

By The Morning Advertiser

Nationwide brewpub operator Brewhouse & Kitchen was named Best Pub Employer at a virtual 2021 Publican Award ceremony.

There are five finalists in the Best Pub Employer category, sponsored by CGA, at the 2021 Publican Awards.

Publican Awards 2021

Meet the finalists: Best Pub Employer

By The Morning Advertiser

There are five finalists in the Best Pub Employer category, sponsored by CGA, at the 2021 Publican Awards.

Developed role: 'When I look back, I am grateful for the changes and the education it has brought forward in many aspects of my life'

International Women's Day 2021

'Vast improvements' for women working in pubs

By Debbie Baisden, the Rayleigh Arms, Terling, Essex

My younger self did not take any notice of such events as International Women’s Day.

To celebrate International Women’s Day on 8 March 2021, The MA is creating a list of 30 inspiring women under-30 to highlight the next generation of leaders in the pub trade

MA to celebrate next generation of pub trade leaders for IWD 2021

By The Morning Advertiser

To celebrate International Women’s Day and raise awareness of the remarkable people we have in the sector, The MA is creating a list of 30 inspiring women under-30 to highlight the next generation of leaders in the pub trade.

Furloughed employees should be encouraged to undertake training

LICENSING HUB – LEGAL WITH POPPLESTON ALLEN

Preparing for re-opening – staff refresher training

By Poppleston Allen

Re-opening may be some time off, however, now is the perfect time to think about preparing some refresher training for all your staff to undertake on their return behind the bar to get ahead of the game and reduce any threat of enforcement.

Staff gap: 'In the New Year, as pubs start to trade under more normal conditions and have a need to increase their teams, for many roles they will undoubtedly need to employ from within the UK,' Steve Alton of the BII said

Countdown to Brexit

Filling hospitality’s post-Brexit ‘talent hole’

By Stuart Stone

It’s widely forecast that Britain’s departure from the European Union will trigger a dearth in workers from the continent on which the hospitality sector traditionally relies.

Feeling the heat: the roles of a professional kitchen explained

Kitchen Hierarchy: The Different Types of Chefs & Titles Explained

By The Morning Advertiser

You’re unlikely to come across a lot of French job titles during your quest for employment, that is, unless you’re a professional chef – cue 19th-century Chef Georges Auguste Escoffier's French Brigade system (or Brigade de cuisine) as detailed in...

Work rules: the current situation could offer youngsters a chance to join the on-trade

Licensing Hub – Legal with Poppleston Allen

Giving employment to under-18s

By Poppleston Allen

Over recent years, the trade has stepped up a gear to entice school leavers into its workforce. Competition is hot but just how compatible is the current legislation in terms of being able to compete?

Perks of the job: in some pubs staff are able to eat in the public dining room

Staff dinners: food as a fringe benefit

By Emma Eversham

With more operators offering staff meals, how do they do it, why do they feel it’s important, and what benefit is there to employees and the business?

Third-party staff: 'an audit or consultancy review carried out by an external specialist provides an impartial evaluation that can keep your business profitable and compliant,' says Venners' Malcolm Muir

How can pubs make the most of the gig economy?

By Adam Bloodworth

A stocktaker, a solicitor and a HR specialist explain the best ways to use the growing ‘gig economy’, which gives work to people on a temporary basis, when it comes to improving your business.

Hard stat: more than 10m people in the UK have a criminal record

Could hiring ex-offenders help tackle chef shortage?

By Nikkie Thatcher

How do you solve these problems: rehabilitating prisoners so they can rejoin society in a working capacity and an industry crying out for employees to fill huge staff shortages? Charity group Only A Pavement Away has the answers.

Future vision: a lack of staff skills is the biggest concern to hospitality in 25 years

Staff and equipment could hold back progress

By Emily Hawkins

Equipment and staffing concerns are at the forefront of operator’s minds when it comes to considering the future of their business, according to analysis from a hospitality supplier.

Take the lead: there are different styles of management

What kind of pub manager are you?

By Nicholas Robinson

Management skills can be complex, but understanding basic styles and then learning what kind of manager you are can set you on the right path

Settled status: the Government has scrapped the fee EU citizens would have had to pay to stay in the UK after Brexit

Sector welcomes abolishing of EU ‘settled status’ fee

By Emily Hawkins

Prime Minister Theresa May has scrapped the fee millions of EU citizens would have had to pay to be able to continue living in the country after Brexit – a move that has been met with a sense of relief from the pub industry.

Control and stability: a wide-ranging list of factors have been blamed for the sector's low staff retention

Why is hospitality staff retention so low?

By Emily Hawkins

Unsociable working hours and low pay are among the top reasons the bar and restaurant industry struggles to retain workers, according to new research.

Tis' the season: How pubs should make sure they are safe at Christmas time

Advice on keeping pubs safe during the festive period

By Emma Eversham

Christmas may traditionally be the time for goodwill, but combine a busy time of year with a rising number of threats to public safety and opportunist crime and you have the potential for problems.

Spotlight

The Morning Advertiser's Lock In Podcast episode 76 Winning ways! Competition kicked off: entry for the 2024 Great British Pub Awards is now open Hunt is under way for the Great British Pub of the Year Scrum down to the pub: the Albany in Twickenham is an England and Harlequins favourite pre and post matches My Pub: the Albany Pub & Dining Room, Twickenham, Surrey The Morning Advertiser's Lock In podcast shortlisted for award Lock In podcast shortlisted for top award

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