Training

UKH Benchmarking Survey: Publicans urged to take part in the future shaping survey

UKH survey to help Government shape future of sector

By Rebecca Weller

UKHospitality (UKH) has urged operators, including pubs and nightclubs, to take part in its upcoming annual Benchmarking Survey, following its hiatus last year due to the pandemic.

Reciprocal relationship: online training offers skills to your staff that will help your business

FEATURE

Feature: Get the right staff and let tech help you win in business

By Gary Lloyd

We all know that if we want to make money in our pubs, we need customers to buy drinks and food but there are many aspects needed to enable that to happen from having the right staff to do the right things through to back-office tech to help make the...

Industry recognition: NITAs now open for entries (Getty/ sturti)

2022 NITAs open for entires

By Amelie Maurice-Jones

The National Innovation in Training Awards 2022 (NITAs) are now open for entries after being launched by the British Institute of Innkeeping (BII) today (Monday 10 January).

Incentivising staff: Amersham pub operator rewards employees with 'Koda' cryptocurrency (Credit: Getty/cihatatceken)

Vote now: Should pubs use cryptocurrency?

By Rebecca Weller

Since the start of the pandemic, many pubs have adopted a cashless approach, but could this lead onto a future where cryptocurrency is widely used? This is certainly the case according to one licensee in Amersham, Buckinghamshire.

'Employer of choice': Fuller's

Fuller's offers all employees private healthcare

By Rebecca Weller

Pub operator and brewer Fuller, Smith, and Turner, has partnered with Medicash to launch to a new healthcare benefit scheme as part of a package of improvements to its pay and benefits system.

Natural high: Drug and alcohol use is cultural to catering, said operators (Getty/ South_agency)

‘The closest thing to being a rock and roll star is running a bar’

By Amelie Maurice-Jones

Addiction in hospitality is nothing new. In 2011, research by The Insider showed chefs were nearly twice as likely to be addicted to alcohol and drugs than the average person and Gordon Ramsay has previously described cocaine as the industry’s “dirty...

The Morning Advertiser Lock In Podcast episode 32

The Lock In Podcast

Still can't get the staff... the ongoing recruitment challenge

By Ed Bedington

The Lock In team tackle the challenges around the ongoing recruitment and staffing crisis, with special guests Osh Rogers of the Guinea Grill, Dan Razavi of Leisurejobs and Mark McCulloch of Hospitality Rising all providing some expert insight into how...

Pressure on the sector: Staffing levels down 18% compared to two years ago (Credit: Getty/Eugenio Marongiu)

Staffing levels 'still down 18% against 2019'

By Rebecca Weller

For the first time since the outbreak of the coronavirus pandemic, all sectors within hospitality saw staff headcount increase in October, compared to last year, but staffing levels were still down 18% in comparison to the same period two years ago.

Race matters: your opinion will help form Be Inclusive Hospitality's report

Your opinion wanted on race equality in workplace

By Gary Lloyd

Social enterprise Be Inclusive Hospitality is calling for your opinions and is set to host a webinar with an array of people from all backgrounds and career levels to accelerate race equity and equality in the workplace.

Young people in hospitality: In 2019 of the 1.762bn people employed in the sector, 620,000 were aged 16 to 24

Poll: Would you employ under 18s in your pub?

By Rebecca Weller

More than a third (39%) of hospitality and leisure SMEs are expected to hire more staff this year, recent data from Barclaycard’s SME Barometer showed.

Marion Jones: Licensee of the Joiners Arms since 1996

Licensee’s message to new publicans

By Rebecca Weller

Prospective publicans should be warned about the hard work and challenges involved in running a pub before entering the trade, one licensee has stated.

Violence is not the answer: Listen to all sides of the story

Protecting your premises against violence

By Rebecca Weller

There are many ways publicans can protect their business, staff and reputation against violence, including CCTV, no drugs policies, stay up to date with health and safety regulations, provide extra staff training, use plastic bottles where appropriate,...

Unique product: cask ale is typically British and can't be recreated outside the pub (credit: Getty/urbancow)

Don’t undersell cask beer – it can’t be replicated at home

By Gary Lloyd

“There’s nothing like this.” Some of the more ‘seasoned’ readers may remember this as a hit song for soul singer Omar 30 years again when it peaked at number 14 in the UK music charts. However, the statement also rings true of cask ale.

Take the fear factor out of operating hours: advice from licensing solicitor Poppleston Allen (credit: Getty/shironosov)

Licensing hub – legal with poppleston Allen

Don’t let Halloween become a licensing nightmare

By David Inzani, solicitor at Poppleston Allen

The autumn events schedule is almost here with Halloween and Guy Fawkes Night fast approaching, hopefully very different propositions to their 2020 Covid-related counterparts.

Wage increase: it is expected national living wage will be rising by 5.7% (image: Getty/ georgeclerk)

What are the average salaries for pub jobs?

By Nikkie Thatcher

Following the rumoured rise in that national living wage (NLW), The Morning Advertiser has taken a look at the average salary amounts for job across the pub sector.