Research Study

Millennials and Hospitality: The Redefinition of Service.

Published

Format: PDF file | Document type: Research Study

Millennials and Hospitality: The Redefinition of Service.

Millennials – and their use of technology – defy simple stereotypes and neat classifications. The need to meet their individual demands and expectations is a challenge that hospitality operators around the world must meet, both to remain competitive and maximize the revenue opportunities that delivering individualized services can bring.

This new global report by Oracle Hospitality  highlights millennials’ uniqueness, addresses misconceptions and offer strategies to best serve them.

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