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Feedback is key: communication was the top response when young people were asked what they value from a manager

Lazy Gen Z stereotypes ‘not backed by research’

The popular stereotype that young people are lazy and narcissistic is not backed up by research, according to Josephine Hansom, director at YouthSight, speaking at MA500 in Cardiff.

What’s behind the resurgence in wet-led pubs?

Demand for wet-led pubs is growing and is being driven by consumers looking for quality drinks and a welcoming social environment, delegates at the MA500 event in Cardiff heard today.

Operators need to promote without discounting

Pubs should promote their brand and products without sacrificing cash from the bottom line, operators have been advised.

NewRiver acquires Hawthorn Leisure for £106.8m

NewRiver, the UK REIT and pub owner, has confirmed it has acquired the 298-strong Hawthorn Leisure for £106.8m.

From Russia with booze

Vodka is an obvious choice when looking to alcohol from Russia, but there's also rich pickings to be had in the lucrative categories of beer and wine, and don't forget the multitude of cocktails you can boost profits with too.

Would you let non-paying customers use your pub’s toilets?

After news that Starbucks had introduced a new policy of letting non-paying customers use facilities, including toilets, at its Stateside branches, The Morning Advertiser asked whether this would work for UK pubs.

Mitchells & Butlers discovers benefits of employee volunteering initiatives

Mitchells & Butlers, which was named ‘Overall Best Place to Work’ at the National HR Distinction Awards in February, actively encourages employees to pursue development opportunities in their spare time as it benefits both their workplace skills and...