Valiant appoints new managing director of operations
Valiant Pub Company has appointed Andy Parker as its new managing director of operations.
Staffing
Four-day work week could ‘improve mental health’ for hospitality workers
A four-day working week could hugely benefit hospitality workers, according to 4-Day Week Campaign director Joe Ryle.
The Lock In Podcast
Bar room betrayal: How to avoid falling for fraud and theft
BBPA warns extra costs could stop pubs employing new staff
Pubs employ more than 350,000 people aged under 25 but may be forced to halt further recruitment or push up prices, the British Beer & Pub Association (BBPA) has warned.
Wage inflation shows 'pressure' on margins
Wage inflation in Q3 2024 demonstrated “pronounced pressure” on margins while a drop in vacancies showed “shoots of recovery”.
Asahi UK first to put whole commercial team through WSET beer qualification
Asahi UK, which operates Fuller’s, Meantime and Dark Star brewing, has become the first business to put its entire commercial team through WSET beer training.
Burnt Chef reports reveals boost in numbers using services
The Burnt Chef Project’s Social Impact Report 2023-24 has revealed a surge in people using its services and a plea to help with further funding.
Hospitality Action introduce new workplace wellbeing guide
Hospitality-based charity organisation, Hospitality Action has recently introduced a new guide centred around improving wellbeing in the workforce.
Staff shortages 'a perennial problem since Brexit'
Operators have shared their thoughts on staffing after official data found hospitality vacancies fell to below pre-pandemic levels.
Vacancies drop to under 100k
The number of job vacancies in the food service and accommodation sector has fallen to below 100,000 for the first time since the pandemic, according to official figures.
Vacancies downward trend ‘positive but more needs to be done'
The number of job vacancies in the hospitality sector has dropped to 100,000, according to official figures.
1 in 5 consumers never pay service charge
More than a fifth of restaurant and bargoers never pay the optional service charge, research has revealed.
Unis call on Gov to back high level apprenticeships for hospitality
Some of the leading universities across the UK are urging the Government to back hospitality to help unlock talent for the future with degree level apprenticeships
Launch of Gov skills body 'positive step'
The Government announced the launch of Skills England yesterday (Monday 22 July) – a body that aims to being together key partners including central and local Government, businesses, training providers and unions to meet the skills need of the next...
Only A Pavement Away expands reach to Scotland and Manchester
Only A Pavement Away has expanded its reach to cover Scotland and Manchester
How to identify counterfeit King Charles III banknotes
Following the recent release of the King Charles III banknotes, the Bank of England has offered advice on how to identify fraudulent notes.
The Lock In Podcast
Are you being served?
Customer service is key to making your business a success, in the season finale, the Lock In takes a closer look at a key aspect that can make or break a pub.
Fewer women drinking beer than in 2018
Six years after research revealed the UK had the lowest percentage of beer drinkers in the world, new evidence has shown the figure has fallen further.
Poll: Are vacancies worse now than pre-pandemic?
Pubs need the Government to lower tax burdens on the sector to tackle labour shortages as vacancies remain above pre-pandemic levels.
Pub groups recognised in Sunday Times Best Places to Work 2024
A number of businesses from the hospitality sector have been named as the best places to work by the Sunday Times.
PROMOTIONAL CONTENT
Let’s get fizzical
Dispensing gas is one of many factors that influence the quality of beer, cider and soft drinks in a pub or club. Yet it’s often left out of training courses about the perfect pour. Carl Goode, Product Manager at BOC Sureserve®, explains why ‘fizzical...
Average hospitality salary drops
The average salary of hospitality workers has decreased this year when compared to 2023 a report has uncovered.
BII unveils platform to promote sector’s career opportunities
The British Institute of Innkeeping (BII) has launched a free-to-use membership platform that aims to promote the career opportunities in the pub industry.
8 things to know about King Charles III banknotes
With new banknotes showing the portrait of King Charles III set to enter circulation this summer, we’ve looked at what you need to know about the new notes and delved into the history of polymer cash.
OPINION
Back apprentices who are the future of the sector
As National Apprenticeship Week 2024 draws to a close, we once again raise a glass to celebrate integral role of apprentices in the UK’s vibrant and dynamic hospitality industry.
OPINION
Apprenticeships are crucial for retraining and growing workforces
The hospitality industry faces a staffing shortage. Post-pandemic, businesses are both struggling to retain their staff, as employees re-evaluate their career, and attract new talent.
FEATURE – STAFFING, TRAINING, RETENTION AND RECRUITMENT
FEATURE: Overcoming the staffing shortage
Staffing has always been a challenge in the pub sector but since the perfect storm of Brexit, Covid, minimum and national living wage increases, the cost-of-living crisis, immigration changes – combined with the poor reputation of a career in the...
Motorcycle crash victim operating his own pub two years on
A former landscape gardener, who stopped breathing after a motorcycle accident and was in a coma for six days, has become a licensee at his own pub just two years after the crash.
The Burnt Chef Project spurs pubs to boost morale over Xmas
The Burnt Chef Project has joined forces with social media platform Morale to encourage hospitality businesses and operators to praise their colleagues this Christmas.
More than half of managers are looking to leave
About 57% of managers in hospitality are looking for a new job over the next 12 months, according to one of the sector’s leading recruitment specialists.
NTIA campaign champions hearing health
The Night Time Industries Association (NTIA) is aiming to publish free training for nightclubs on hearing health as part of the ‘Listen for Life’ campaign launched last week.
Nightclub jobs among worst for hearing loss
Nightclub jobs are among the worst for hearing loss, new data from Boots Hearingcare has revealed.
Sector vacancies see ‘surprise increase’
A “surprise increase” in vacancies across the sector demonstrates the “significant challenge” staff shortages still pose for hospitality firms, trade body UKHospitality (UKH) has said.
Staffing issues 'biggest thing holding back growth'
Ongoing staffing issues are the “biggest thing holding back growth” in the sector and the Government needs to act “much quicker” in addressing labour shortages.
‘Putting vocational education on same footing as academic long overdue’
The replacement of A levels and T levels with a new qualification for school leavers has been welcomed by one trade body.
Apprenticeships are changing the face of the sector
The Morning Advertiser joined a chef masterclass at Billingsgate Fish Market, east London, to see how apprenticeships are driving the industry’s future.
MA LEADERS CLUB
‘We will never make a profit unless we value teams’
A number of operators revealed how they aim to boost staff retention within their businesses at The Morning Advertiser’s recent MA Leaders Club conference.
Suitability key for success of new Gov employment scheme
New Government scheme to create the “next generation” of hospitality leaders is a “noble aim” but suitability of candidates is of the utmost importance, Barons managing director Clive Price told The Morning Advertiser (MA).
Flexibility of 'utmost importance' for over-50s
Workers aged 50 and over prioritise flexibility when looking for a new job, research has revealed.
Hospitality firms make headway in landing top talent
New industry data has revealed that hospitality firms are offering some of the best candidate experiences during job application processes.
OPINION
Team retention in a challenging environment
The hospitality industry is under tremendous pressure. None more so than this year, with extraordinary cost rises across every single area of the business, including a mandatory increase in the minimum wage of 10% for anyone aged 23 and up.
Molson Coors: 'CVs simply aren’t necessary'
Molson Coors Beverage Company (MCBC) has announced it will no longer ask jobseekers to provide a CV when applying for certain roles across several of its brands.
‘Young people are the lifeblood of our industry’ says SLTA president
Long-established hotelier Murray Lamont, who recently took over as president of the Scottish Licensed Trade Association (SLTA), is campaigning to attract more young people into hospitality and combat the sector’s recruitment crisis.
'Chronic' recruitment challenges 'biggest threat' to sector
One of the “biggest threats” to hospitality businesses is the inability to recruit good teams amid “chronic” staff shortages.
Sector bosses urge over-50s to join workforce
Pub and restaurant bosses believe the recruitment problems impacting hospitality could be solved if older people returned to work to consider a late-life career as a chef, bartender or waiter.
Gov 'names and shames' pubcos for underpaying staff
The Government has 'named and shamed' more than 200 companies for failing to pay their lowest paid staff the minimum wage – and a number of pubcos have made the list which dates between 2017 and 2019.
Customers demanding inclusive policies in hospitality
More than six in 10 consumers think a hospitality venue’s equity, diversity and inclusion (EDI) is important, a new survey has revealed.
Vacancies remain 'stubbornly high'
Vacancies in the hospitality sector remain “stubbornly high” despite overall year-on-year decline, trade body UKHospitality (UKH) has stated.
Have you experienced harassment in the sector?
On-trade workers have been called on to complete an anonymous survey, to help stop harassment and discrimination in the sector.
Being a good employer is a 'difficult balancing act'
Keeping balance amid “off the scale” challenges is “crucial” to being a good pub employer, according to Barons Pub Company managing director Clive Price.