Publican Awards

Publican Awards winner's story - Fuller's - Best Large Employer

By Helen Gilbert

- Last updated on GMT

The winning team from Fuller's with awards host, Michael McIntyre
The winning team from Fuller's with awards host, Michael McIntyre

Related tags Publican awards Best pub employer Employment Public house

Fuller's established itself back in 1845 but the business refuses to rest on its laurels.

The company - which has more than 390 sites and employs more than 3,700 people - was crowned Best Pub Employer (51+ sites) at the Publican Awards 2016.

"In a marketplace where standards of pubs, food and beer are continuously improving, it is our people at Fuller's that makes us stand out," insists Jonathon Swaine, managing director, Fuller's Inns. "The award has enabled us to celebrate our teams and our people. It is a big achievement and I'm very proud of the team."

How to enter the 2017 awards

Download your entry forms online​. Alternatively contact Rachel Ward on 01293 610394 or rachel.ward@wrbm.com. Entries close on Friday 4 November.

In particular, the company impressed judges with its emphasis on recruitment, development of staff and huge investment in training - something the business continues to focus on.

"Our mission is still to become an 'employer of choice'," Swaine points out.

Fuller's publicised the win internally in its quarterly magazine The Griffin​. Additionally, all brewery staff and pubs were notified of the achievement and a "significant increase" was applied to the internal employee discount card.

"We put every effort into making each individual team member feel they are an integral part of our company and a large team as well as their individual pub teams," Swaine explains.

"We achieve this with regular internal communications, a thorough training programme and opportunities to progress within the company. What we do is actually not that much different than what our competitors do. However, how we do it is what gives us our edge, and how we do it is what gives us our edge, and how we do it is all down to our people.

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