Food delivery market rockets 18% since 2018

By Alice Leader

- Last updated on GMT

Takeaway takeover: food delivery services are on the up
Takeaway takeover: food delivery services are on the up

Related tags Foodservice delivery

New research has highlighted the foodservice delivery boom, which has risen by 18% since 2018 and is now worth £8.4bn.

According to exclusive research from MCA – which provides news and insight to the eating and drinking out industry – the proportion of UK adults using foodservice delivery at least every two to three months is up 4% to 30.1 million active users.

No sign of slowing

The insight, from MCA’s exclusive UK Foodservice Delivery Market Report 2019/20, was a result of more than 4,500 online consumer  surveys.

MCA & HIM head of insight Blonnie Walsh said: “With strong growth forecast for the next three years, foodservice delivery is showing no sign of slowing.

“We predict the strongest growth to come from branded fast-food chains, both traditional and contemporary, as more operators embrace the burgeoning demand for more consumer convenience across a wider store estate."

Where the challenge lies

On top of that, 54% of consumers either agree or strongly agree that foodservice delivery makes them less likely to cook at home and 52% say it makes them less likely to have a meal in a restaurant.

Walsh continued: “For restaurant operators the challenge lies with embracing the opportunities that delivery offers while at the same time doing more to enhance the quality of consumers’ on-premise experiences.”

Related topics Food trends

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