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Deltic: let’s focus on the bigger picture

By Finn Scott-Delany, MCA

- Last updated on GMT

Testing circumstances: Deltic boss Peter Marks says customer behaviour will change post-Covid-19
Testing circumstances: Deltic boss Peter Marks says customer behaviour will change post-Covid-19

Related tags: Coronavirus

Deltic CEO Peter Marks has likened the focus on furlough details, such as tronc, to “rearranging the deckchairs on the Titanic” and urged operators to see the bigger picture.

Marks said until there was Government support for landlords there was “still a hole in the bucket”, adding that loading up operators with debt and creating a “zombie company” for three years was not the answer.

He said the next issue for the Government was to get the return to social mixing right, with changes in consumer behaviour a big risk to late-night opertaors.

Speaking as part of the Night Time Industries Association (NTIA), Marks said he believed the night-time economy would “stand up quite well” – albeit with a cautious return of customers.

Difficult task

Marks said: “The Government has been working without experience, and learning as it goes to try and support businesses and the health of the public at large.

“This is a terribly difficult task trying to balance the economy with the health of the nation, particularly the vulnerable and, of course, public perception and politics in the mix.

“Overall, [the Government] has done a good job so far in trying circumstances. Furloughing, delaying VAT and no rates has saved us for now. I would have liked to have seen more for the self-employed too, but until there is help from the Government, and banks for landlords to be able to pass that help on to us, then there is still a hole in the bucket.

“The answer is not to take a whole load of debt to pay the landlords to then kick the can down the road and run a zombie company for the next three years. I also think we are getting bogged down in the detail rather than seeing the big picture.”

Economy damage

He added: “We are spending too much time working out furlough questions. What happens with tronc? It is like rearranging the deckchairs on the Titanic.

“The next issue for the Government though is that we need to get the return to social mixing right. Sure, it needs to be cautious, but we need it to be as fast as possible without pressurising the NHS, because the longer this goes on, the more damage to the economy.

“In case people forget, that pays for the NHS. It won’t be the lack of Government help that will put many businesses under, it will be the change in consumer behaviour.

“While the night-time economy will stand up quite well, I anticipate a cautious return of our customers, for the wider economy and climbing out of the recession/depression, just think how long it is going to take travel, tourism (particularly international) and airlines to return to anything like normal. They probably won’t ever. There is a new norm, which means that we need to get the economy moving again as soon as possible.”

Related topics: Other operators, UnitedWeStand

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