Mental health-focused scheme launched for festive period

By Ed Bedington

- Last updated on GMT

Assets available: operators can download a digital toolkit as part of the #CheckPlease campaign
Assets available: operators can download a digital toolkit as part of the #CheckPlease campaign

Related tags Training Health and safety Social responsibility

A leading hospitality charity has launched a new initiative in a bid to tackle stress and monitor mental health over the busy Christmas period.

Hospitality Action is launching #CheckPlease to encourage both employers and consumers to spot the early signs of stress, be kinder and check that those working in hospitality are okay.

The scheme, which is being funded by foodservice supplier Bidfood, will be running a free 24/7 helpline over the festive period, with people on hand to provide help and advice to workers who are struggling with the mental stress and financial pressure the season can bring.

Toolkits have also been put together to help employers not only reach out, but invigorate their teams through recognition and reward. Signs that members of your team may be struggling could include an increase in absence levels, working excessive hours, a slip in standards, changes in working patterns (for example, coming in later than usual), or a change in their reactions (for example, being tearful or aggressive).  Point of sale material is also available to remind customers be more aware of the positive and negative impacts their behaviours can have on staff.

Hospitality Action’s chief executive Mark Lewis said: “Not only does this campaign reflect the hard work, dedication and importance of our industry over the festive period, but also reminds us of the difficulties and stresses that it brings to those in the sector. 

“Staff sacrifice a lot so that others can enjoy themselves and it’s fantastic that we’re offering support to help them navigate what can be a challenging period.”

Commenting on the campaign, Tim Adams, sales and marketing director at Bidfood said: “We’re thrilled to be working with Hospitality Action to raise awareness and offer support to the industry during the incredibly busy Christmas months.

“We really hope the public get behind this campaign when they’re out this Christmas and think about the stress those serving them may be under, and that employers use the opportunity to educate themselves in how to spot signs of stress in their team and check in with those why may be struggling by directing them to the help they need, so don’t forget to ask for the #CheckPlease!"

To find out more about #CheckPlease including a campaign video, advice and support pages and to download your very own digital toolkit, please visit:​.

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