It is an innovative business that continues to thrive while staying committed to the late-night market.
The business continues to invest in its late-night venues and is dedicated to the sector as part of its business, which impressed the judges especially at this challenging time in the market.
Business innovation
This company understands late-night and its responsibilities to provide a safe environment for customers and staff. The safety of customers and staff remain a focus with full training given on welfare and vulnerability, in partnership with the Metropolitan Police.
Judges were also impressed with the innovation within the business including its plans to be more inclusive with its style of venues and its pledge to make its late-night venues more accessible. Inclusivity is at the heart of its company ethos, with the company championing diversity and individuality.
Each venue is different offering something unique to each late-night customer. Whether it’s a late-night Irish pub with live music, or leading DJs bringing that party vibe or that late-night cocktail bar – there is an experience for everyone.
Talent nurturing
The company has focused on customer loyalty introducing its PUBBL app, which is proving successful at connecting operators with their customers and communities.
Laine Pub Co also has strong a policy of nurturing talent across the business, offering development through its Rise Career Pathway and ensuring training is a major focus.
Laine has 55 sites in its portfolio with 33 sites in Brighton, and a further 22 across London and Birmingham, as well as a brewery. The business is an indirectly owned subsidiary of Punch Pubs & Co.
Pubs are operated on partnership agreement with each pub imbued with the personality of the team.
