Headquartered in Hitchin, the business operates 10 sites with the team being led by managing director James Nye.
The group’s attitude to training is extremely impressive with its pathway for staff offering plenty for employees and not just the familiar benefits of a free meal while on shift.
Real progress
Its Rising Stars and Shining Stars programmes are introduction to leadership and mentoring schemes respectively that help see staff members see real progress within their work life.
Mental health wellbeing is a priority for ACI and the way the business monitors and uses feedback to the benefit of staff is very impressive.
Having lost out last year in this award, ACI has taken on board feedback and clearly ploughed this information into its sites and its programmes to make an incredible effort to secure the award this time round.
Each member of staff’s career path is very well mapped out and benefits such as generous long-term awards are extremely motivational.
Staff opportunities
From onboarding training to top tier staff learning, there are many opportunities for its people to improve their skills within the workplace and helps them in the outside world too – and the meticulous detail in everything the business does is something to behold.
Staff engagement is at an all-time high and the business is proud of the number of ‘boomerangs’ it has when a staff member leaves but inevitably comes back to its books a little later down the line.
There is a genuine DNA coming from the leaders of ACI and this is instilled throughout and never more clear when looking to expand with a clarity of focus on using the exceptional talent within the business in terms of promotion. This not only retains staff but ensures any new openings in terms of sites and roles is almost certainly filled by current employees.
