Operations

Card payments: Barclays Consumer Spend report shows purchase data on a monthly basis (Getty/ljubaphoto)

May sees 2.9% spending rise

By Nikkie Thatcher

Consumer spending in pubs, bars and clubs grew by 2.9% in May, new data has revealed.

The Morning Advertiser Lock In Podcast episode 79

The Lock In Podcast

Are you being served?

By Ed Bedington

Customer service is key to making your business a success, in the season finale, the Lock In takes a closer look at a key aspect that can make or break a pub.

Number of women drinking beer in UK has decreased since 2018

Fewer women drinking beer than in 2018

By Gary Lloyd

Six years after research revealed the UK had the lowest percentage of beer drinkers in the world, new evidence has shown the figure has fallen further.

Boundless possibilities: BBPA Pint Tech conference looked at the benefits of technology and AI for pubs (Pictured: Emma McClarkin)

Pubs urged to embrace AI to 'futureproof' sector

By Rebecca Weller

Pubs need to dive headfirst into embracing technology, in particular AI, to “futureproof” themselves and be prepared to fulfil the needs of the next generation of customers.

Excuses made: often a change of plans will see a booking cancelled or result in a no-show (credit: Getty/SolStock)

Top 5 reasons for no-shows

By Gary Lloyd

One in five hospitality guests fail to turn up for a reservation because they booked multiple venues to ensure they would get in somewhere.

The Morning Advertiser's Lock In podcast episode 78

The Lock In Podcast

Making the most of your ghost

By Ed Bedington

Pubs and ghosts go together like, well beer and pubs! Most pubs will lay claim to a ghost or two, so the podcast team take to the airwaves to talk all things spooky!

Consumer opinions: the report shows what customers find most annoying when eating and drinking out (image: Getty/Drazen Zigic)

Long waits and cold food pubgoers biggest gripes

By Nikkie Thatcher

Some 91% of hospitality consumers cited a long wait for food or drink and hot food being served cold were their biggest bugbears when eating and drinking out, research has revealed.

Mixed bag: More than £50m pints pulled across bank holiday weekend but trade down vs 2023 levels (Credit: Getty/SolStock)

Pubs report mixed results for bank holiday

By Rebecca Weller

More than 50m pints were estimated to have been pulled across the May Day bank holiday (3 – 6 May), though sales were down against 2023 as pubs report mixed trading results.

More time: operators have a few more days before the deadline for entries closes

Deadline for 2024 GBPA extended

By Nikkie Thatcher

Pubs up and down the country now have more time to enter this year’s Great British Pub Awards as the deadline has been extended.

Card report: Barclays reveals overall spending was up 1.6% (image: Getty/Sergii Kolesnikov)

Spending up more than 4%

By Nikkie Thatcher

The hospitality and leisure sector saw a rise in consumer spending of 4.1% in April, according to new figures.

Mark the occasion: Pubs hope for sales boost over bank holiday weekend (Credit: Getty/andresr)

Hopes for bank holiday sales boost

By Rebecca Weller

Consumers set to mark bank holiday occasion in the pub as operators remain hopeful for a repeat of last year's uplift in sales.

Back of the net: score big with the Euro 2024 tournament (credit: Getty/Aksonov)

FEATURE - Euro 2024

FEATURE: Know the score with the Euros

By Matt Eley

Once the final whistle is blown on the domestic football season, the attention of fans will quickly veer to Euro 2024.

GBPA: A trip down memory lane

GREAT BRITISH PUB AWARDS

A trip down GBPA memory lane

By Rebecca Weller

With the deadline to enter the Great British Pub Awards (GBPA) 2024 fast approaching, The Morning Advertiser (MA) has taken a look back at the last five years of the event.

Earth Day: helping the planet is a must for all sector businesses (credit: Getty/Jesper Mattias)

How the sector is marking Earth Day

By Gary Lloyd

From re-using a weekly by-product of 10 tonnes of spent grain to brewing a new beer using leftover ingredients, the hospitality sector is doing its part for Earth Day.

Special place in people's hearts: Coronation Street's Rovers Return named Britain's favourite TV pub (Credit: Getty/Giuliano Benzin)

Nation's favourite TV pub revealed

By Rebecca Weller

The nation’s favourite pub has been revealed thanks to new research from insurance provider Simply Business.

Great British Pub Awards 2024 cash prize and new category

GBPA 2024

Cash prize and new category for GBPA

By Ed Bedington

Cash prizes are up for grabs for Community Pub of the Year in the Great British Pub Awards, courtesy of Coca-Cola Europacific Partners (CCEP).

Love Hospitality: The Burnt Chef Project event was attended by people across all sections of the sector

Russell Kane hosts Burnt Chef Project gala dinner

By Gary Lloyd

More than 360 people from across the hospitality sector came together to celebrate and highlight the importance of mental health at The Burnt Chef Project’s second gala dinner, titled ‘Love Hospitality’.

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