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Reputation

Reputation

Reputation, creator of the Reputation Experience Management category, is changing the way  companies gather and act on customer feedback to drive decision making and enhance Customer Experience (CX) programs. Reputation’s interaction-to-action platform translates vast amounts of solicited and unsolicited feedback data into prescriptive insights that companies use to learn from and grow. Thousands of global organizations rely on the patented algorithms behind Reputation Score X™ to provide a reliable index of brand performance in order to make targeted business improvements. Backed by Bessemer Ventures and Kleiner Perkins, and trusted by over 250 integration partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com, Reputation turns feedback into the fuel to grow businesses around the world. Visit reputation.com​​ to learn more.

Related resource

Reputation’s New Report On Guest Experience Trends

Reputation’s New Report On Guest Experience Trends

Content provided by Reputation | 25-Nov-2022 | White Paper

To help hospitality brands understand guest expectations, Reputation have produced a report analysing thousands of guest reviews on Google across more...