The inspiration that will drive quality in 2012
I attended two significant but quite different beer events in recent weeks — the launch of the fifth UK Cask Report and my first ever visit to the Great American Beer Festival in Denver, Colorado.
Archives for October 24, 2011
Jonathan Perritt: Building on star appeal
All multiple operators face the challenge of opening that difficult second pub. And then the even more difficult third. Most build the structure to cope with the extra demands as they go along. But not Jonathan Perritt.
Wetherspoon is tops for customer service
JD Wetherspoon has been named as Britain’s best pub operator for customer satisfaction in the second major national study by customer experience specialist Nunwood.
Pub host struggles to pay £13k utility bill
A Warwickshire licensee has advised others not to “bury their head in the sand” over utilities bills as he struggles to repay British Gas for two years’ worth of electricity.
Cask seen again as saviour for pubs
Cask ale has once again been hailed as a real force for good for the pub trade with 80% of licensees expecting sales of Britain’s national drink to rise over the coming year — although 35% believe they are still in for another tough 12 months.
Home Office: no ban on late night pubs during Olympics
The Home Office has rejected claims made in last night’s Evening Standard (24 October) that all late-night drinking licences will be banned during next summer’s London Olympics.
Pub Mentors: Going for high visibility
Martin Sampson, out-of-home shopper marketing controller at Coca-Cola Enterprises, makes his suggestions for improving soft drinks sales at the Great Lyde in Yeovil, Somerset.
Cask Ale Week success hailed
Cask Marque has reported the ‘World’s Biggest Ale Trail’ to be a “great success” with 948 people registering for the £50,000 initiative.
An Ever So Sensible revamp
The Horse & Groom in Lincoln is set to receive a £250,000 overhaul as part of plans unveiled by new operators the Ever So Sensible group.