The Inspiration for Pub Success Since 1794
This month’s instalment of the Mystery Dining Company’s series with us raises an important issue — how to gather and respond to customer feedback. The way operators deal with displeased diners can actually have fairly large repercussions.
With a food offer key to the success of many pubs, particularly since the introduction of the smoking ban in 2007, operators have been raising their game to try to provide a genuine, informal dining alternative to chain restaurants. However, with this...
The Devonshire Arms, Chiswick-based pub that was formerly owned by high-profile chef Gordon Ramsay, has been placed on the market with vacant possession at a guide price of £1m.
Janet Dooner, licensee of the Railway Tavern in Stratford, a stone’s throw from the Olympic Park, continues her exclusive Olympic diary. Follow her diary by signing up to our daily news alert
The Mill at Worston, in Great Bridgeford near Stafford, had a guest barman when it was visited by Andrew Griffiths MP, the chairman of the All-Party Parliamentary Beer Group.