How improving the payment process boosts customer satisfaction
Improving the payment process within your hospitality business can have a direct impact on customer satisfaction, according to card processing company Global Payments.
Archives for October 16, 2013
Parcel Yard named Fuller's Pub of the Year
The Parcel Yard, at Kings Cross, London, has been named Fuller’s Pub of the Year.
Freedom to up brewing capacity
Freedom Brewery, the Staffordshire brewer, is aiming to increase production capacity up to five-fold by the end of next year in order to supply major pubcos with its craft lagers, managing director Tim Massey has told the Publican's Morning Advertiser...
Hackney pub stays as Asset of Community Value after landmark appeal ruling
The Chesham Arms in Hackney, east London, will remain listed as an asset of community value (ACV), after winning a landmark tribunal hearing against the owner of the property.
The FSB's utopian vision may yet become a reality
In a shock new poll this week it was revealed that turkeys are against Christmas. A survey of 500 of the gallinaceous fowl showed that the vast majority would prefer the festival to be cancelled. Meanwhile, another piece of research has just ‘discovered’...
Punch found in breach of code of practice at its first PICA-Service case
Punch has been found in breach of its code of practice at its first case though the Pubs Independent Conciliation and Arbitration Service (PICA-Service).
Pub operators urged to keep policies on e-cigarettes under review
Anti-smoking campaigners are urging pub operators to keep their policies on electronic cigarettes under review as controversy grows around the devices – which deliver nicotine without burning tobacco and produce vapour rather than smoke.