Greene King expands takeaway and delivery outside London

It currently offers takeaway, delivery and deli services from its Metropolitan Pub Company division in London.

Click-and-collect takeaway will begin rolling out from 40 pubs in the north-west, East Anglia and East Midlands from next week (Wednesday 10 June). All but two of these pubs will also provide a delivery service through Deliveroo or Just Eat.

Dishes include fish and chips as well as steak and ale pie. Drinks on offer are a limited range of packaged beers, wines and soft drinks alongside Greene King’s Ice Breaker Pale Ale.

Health and safety

The meals can be ordered through the Greene King app or via a phone call to the pub. All pubs will operate card payment as part of the new health and safety guidelines.

With regards to health and safety, where possible, delivery riders will collect orders from a separate entrance, while a one-way system for customers to collect orders, social distancing floor guidance and hand sanitiser at the entrances of the pub will be in place.

Chief executive Nick Mackenzie said: “We know the British public are missing the pub, so with pubs still closed for now the pub experience at home is the next best thing.

“Our click-and-collect takeaway and delivery services in London have been a huge success and customer feedback is they love that they can order for the whole household, with everyone choosing their favourite dish and not restricted to just one style of cuisine.”

Feeling safe

He added: “Health and safety remains the guiding principle for all our decision-making around offering takeaway and delivery services so our teams feel protected at work and customers feel safe when they visit.”

This comes after the pubco announced it was offering its tenants a 90% rent reduction​, with further tapered support as businesses restart begins.

The company said the rent concession, which will leave operators only paying 10% of rent until they can legally reopen, would also continue at 90% for the first four weeks after reopening, and then continue at 50% for the following four weeks.

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