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Running your pub > Technology

Card payment surcharges to be outlawed

Pubs and other businesses will be banned from charging customers extra for paying by debit or credit card from January next year.

Banned: no more surcharge payments for customers

Pub helps provide villagers with superfast broadband

27-Jun-2017 - The current holder of The Morning Advertiser-organised Great British Pub of the Year Award is set to become the 'hub' of its village.

Technology: How pubs can take advantage of mobile phones

26-Jun-2017 - As the UK becomes a ‘smartphone society’, how can pubs take advantage of the opportunity.

Sky price rise limited to 5% to account for spiralling business rates

16-Jun-2017 - Sky has revealed that it is to increase prices from 1 August 2017, but promised that no pub would see an increase of more than 5%.

MA500: opportunities in ethernet real estate

09-Jun-2017 - Julian Ross from Wireless Social highlighted the benefits for pubs in offering Wi-Fi hot spots and partnering with other local venues to offer Wi-Fi. 

Be At One appoints head of marketing to drive innovation

05-Jun-2017 - Sophie Evans has been appointed head of marketing at cocktail bar operator Be At One.

App helps Carlsberg uncover thinking behind drinks decisions

02-Jun-2017 - The mystery of how and why customers choose what they want to drink in the pub is being researched by Carlsberg UK using a smartphone app called Pickles.

What the Millennials say about pubs

18-May-2017 - Drinks offers, atmosphere, ‘shareability’ and the entertainment available in the pub play a big part in where Millennials choose to spend time in the on-trade.

Mobile apps 'would get customers to spend more cash’

18-May-2017 - Pubgoers would spend more if they could use smartphones as a 'digital wallet' to order and pay for food and drink, research from CGA Peach and Zonal’s Go Technology report...

Business-rates appeals in limbo as website deemed ‘unfit’

10-May-2017 - Thousands of businesses which are challenging their rates bill are "in limbo" as the Government’s Valuation Office Agency (VOA) website is “unfit for purpose”, according to business, rent and rates...

Is social media ruining the UK's pub culture?

08-May-2017 - Millennials are drinking less than any other age group and licensees have put the blame on social media, but is this really the case?

7 day beer line cleaning rule ‘not strictly true’

12-Apr-2017 - Cleaning beer lines every seven days is not necessarily the tell of good hygiene, on-trade cellar sanitisation firm Avani has claimed after a report outed the ‘dirtiest’ beer in Britain.

Ei Publican Partnerships launches digital tools for current and aspiring publicans

30-Mar-2017 - Ei Publican Partnerships has revealed two new digital tools designed to help publicans run “successful, efficient pub businesses” while attracting new entrepreneurs into the trade.

Licensee bans mobile phones for ‘stifling conversation’

27-Mar-2017 - The licensee of a Bristol pub has banned mobile phones in a bid to let customers enjoy a pint and a chat.

Single online solution for pub operators ‘key to building loyalty and trade’

20-Mar-2017 - Pub customers want an online “one stop shop” to keep them informed about pubs in their area and encourage them to visit, according to a new survey.

Pub website 'targeted by anti-ISIS hackers'

07-Feb-2017 - The licensee of a Black Country pub has said he found it "slightly amusing" after claiming Kurdish hackers posted an obscene message on the pub's website.

Top tips to boost customer loyalty schemes

23-Jan-2017 - Pubs have lagged behind when it comes to understanding customer loyalty in the past. But with technology, smartphones and personalised rewards they can tap into new and exciting opportunities for their...

Online Reviews

Less than two thirds of businesses specifically monitor review websites

22-Dec-2016 - Only 60% of operators are specifically monitoring their performance on key review sites, a survey by Barclays for the second Future Shock report has revealed.

Technology

Technology: Why up-to-date EPoS systems can benefit your pub

29-Nov-2016 - It may seem a big ask for pub and bar operators to keep up with the pace of technological improvements and developments when it comes to EPoS systems, but the...

Background Noise

Can background noise lead businesses to lose customers?

14-Nov-2016 - According to a recent survey carried out by the charity Action on Hearing Loss, almost 80% of people have left a pub or restaurant early because of excessive background noise.

Millennials

More millennials choosing not to go out

02-Nov-2016 - Millennials are increasingly choosing to stay indoors and watch TV rather than head to the pub at the weekend, according to a new survey. 

Millennials

Millennials: attracting younger consumers with technology

01-Nov-2016 - With younger people using pubs less than their older counterparts, it is vital that the trade finds ways to reverse this trend. And embracing new technology, could just be the...

MA Sport

Sky launches app to bring all Premier League goals to pub goers

28-Oct-2016 - All customers in venues with Sky Sports Wi-Fi can now watch every Premier League goal and match highlights through a free new app.

Entertainment

All fun and games: How to boost revenue with cutting- edge entertainment

27-Oct-2016 - While the more traditional pub games have endured, operators have embraced technology by offering some cutting-edge entertainment for their tech-savvy customers. 

technology

Enterprise and Booker launch menu-building tool

26-Oct-2016 - A new menu-building tool has been introduced by Booker Wholesale and Enterprise to enable licensees to improve their food offer.

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