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Running your pub > Training

Cautious optimism over fixed hours for zero-hours contracts workers

A Government-commissioned inquiry that recommends employees on zero-hours contracts are given a right to request fixed hours has been given a cautious welcome by one trade body.

Ongoing review: fixed hours request may be possible for zero-hours contracts staff

Former security head warns pubs to boost vigilance after Manchester terror attack

23-May-2017 - The former head of the National Counter Terrorism Security Office Chris Phillips has warned pubs and bars to increase their security following the devastating bombing at the Manchester Arena last...

Bar staff insider: the busiest night of the year

23-May-2017 - Picture this. It is the busiest night in the history of busy nights at the pub. 

BII Licensee of the Year finalists unveiled

19-May-2017 - The British Institute of Innkeeping (BII) has unveiled the six finalists that will be fighting it out to be BII Licensee of the Year 2017.

Will licensee optimism continue to rise?

17-May-2017 - In the Pub Market Report conducted by MCA Insight and the MA last year, the key finding was that licensees were increasingly positive about trading.

Identifying EU workers difficult says mayor’s Brexit adviser

16-May-2017 - Many UK businesses are “struggling to identify their existing EU workforce”, a member of the Mayor of London’s Brexit advisory group has warned.

HIT Training launches four hospitality apprenticeship standards

12-May-2017 - Four new apprenticeship standards have been launched by hospitality training firm HIT Training.

Pub Skills

Six things we learned at MA’s pub skills event on spirits

10-May-2017 - Drinks are at the heart of a great guest experience. But how do you make sure it keeps your customers coming back rather than driving them away? 

Conservative pledges to cut migration are ‘too restrictive’, says JDW

09-May-2017 - JD Wetherspoon (JDW) chairman Tim Martin has expressed concern that Theresa May’s election promise to cut net migration into the UK to the tens of thousands is “too restrictive”.

Bar staff insider: enjoying the summer

24-Apr-2017 - The sun is shining, the smell of barbecue is in the air and customers are flocking to the beer garden to enjoy the sun without sparing a thought for the...

Pub slams ‘unscrupulous untruths’ in TripAdvisor review

18-Apr-2017 - A pub has slammed one customer’s review on TripAdvisor, which criticised its staff, toilets and interior design, calling their comments ‘unscrupulous untruths’.

Police praise pub for action after violence

18-Apr-2017 - Police have praised a pub for agreeing to take immediate steps to “reduce disruption” following a fight in which four people were injured.

Greene King opens 14 new Farmhouse Inns

13-Apr-2017 - Greene King has opened 14 new Farmhouse Inns sites over the last 12 months and has recruited 1,000 staff to fuel the expansion. 

Ei launches PR guide for publicans to help 'drive sales'

13-Apr-2017 - Ei Publican Partnership has launched a “how to PR your pub” guide to help its licensees showcase their pubs in the media to help "drive sales by promoting their business...

7 day beer line cleaning rule ‘not strictly true’

12-Apr-2017 - Cleaning beer lines every seven days is not necessarily the tell of good hygiene, on-trade cellar sanitisation firm Avani has claimed after a report outed the ‘dirtiest’ beer in Britain.

Cask Marque’s first bar staff training plan

10-Apr-2017 - Real ale champions at Cask Marque have revealed plans to produce the pub trade’s first comprehensive training scheme to help the sector serve cask ale at its best.

Larger employers now paying into apprenticeship levy pot

10-Apr-2017 - Businesses with an annual wage bill of more than £3m have had to start paying the apprenticeship levy.

Pub success: Going multiple

03-Apr-2017 - You’ve squeezed everything you can out of your site and are now ready to move on up and run a second site. What challenges await you on the journey to...

EU migrant report could be used as ‘bargaining chip’ for pub trade

31-Mar-2017 - A British Hospitality Association (BHA) report on EU migrant employees published this week can help “strengthen our bargaining chip” in discussions with the Government, according to trade bodies.

Brexit: employers concerned as future of EU workers remains unclear

29-Mar-2017 - Article 50 will be triggered today and the official countdown to Britain leaving the EU will begin in earnest, but the detail that is worrying most who work in the pub trade is...

Bar staff insider: nothing is free

28-Mar-2017 - Why is it that customers think they are entitled to something complimentary when at the bar? 

Westminster attack: Fuller’s robust plan ‘sees pub safely evacuated’

23-Mar-2017 - A Fuller’s pub in Westminster implemented its “robust two-way communication plan” after the terrorist attack outside the Houses of Parliament yesterday afternoon (23 March).

‘Ask for Angela’ safety scheme rolls out in London pubs

22-Mar-2017 - The ‘Ask for Angela’ campaign, which gives people a discreet way to ask pub staff for help if they feel threatened, will begin in London today (22 March).

New pound coin, it’s all change

21-Mar-2017 - A number of changes to the UK’s currency are coming into effect in the next few weeks.

Molson Coors launches ‘save the pub’ campaign

13-Mar-2017 - Drinks giant Molson Coors has launched a direct attack on the UK’s “one-size-fits-all” global coffee shop culture by revealing its save the great British pub campaign.