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Running your pub > Training

Proposed £1,000 a year levy for EU workers ‘toned down’ by No 10

The Government has “toned down” proposals to charge £1,000 a year to operators who employ EU workers in their business. 

A proposal to charge operators £1,000 for each EU worker has been 'toned down'
Interior Design

Top pub interior design trends for 2017

12-Jan-2017 - Theatre, entertainment, escapism, wellbeing and sociability are all set to be major inspirations for design in 2017. 

Training

JDW apologises for wrongly ejecting disabled customer

09-Jan-2017 - JDW has apologised to a multiple sclerosis (MS) sufferer after one of its doorstaff threw him out after accusing him of being drunk.

2017 Predictions

2017 predictions: ALMR to focus on ‘employment challenges’ in hospitality sector

20-Dec-2016 - The Association of Licensed Multiple Retailers (ALMR) has claimed it will tackle “employment challenges” next year as further Brexit negotiations take place.  

APPBG

All-Party Parliamentary Beer Group joins BII

19-Dec-2016 - The All-Party Parliamentary Beer Group (APPBG) is to be kept up to date on pub trade issues through membership of the British Institute of Innkeeping (BII).

Online ordering

Matthew Clark halves on-trade customers ordering time

19-Dec-2016 - Matthew Clark claims its online ordering platform has cut its on-trade customers’ order time by half.

ALMR

ALMR announces major initiatives to boost jobs in post-Brexit climate

15-Dec-2016 - The Association of Licensed Multiple Retailers (ALMR) has announced two major initiatives to boost jobs in the hospitality sector. 

Greene King

Greene King launches support package to boost cask and keg ale sales

15-Dec-2016 - Greene King has launched a support package for pubs to help drive cask and keg ale sales. 

Bar Talk

Bar talk: how do you encourage drivers not to drink alcohol?

13-Dec-2016 - This week's bar talk hones in on what operators offer to their customers who are driving rather than drinking alcohol.

Bar staff insider

Bar staff insider: the graveyard shift destroyers

13-Dec-2016 - It has been a graveyard shift. There has just been a big bank holiday weekend, the end of the month isn’t quite here yet and no one has been in...

Technology

Technology: Why up-to-date EPoS systems can benefit your pub

29-Nov-2016 - It may seem a big ask for pub and bar operators to keep up with the pace of technological improvements and developments when it comes to EPoS systems, but the...

Get Into Hospitality

Inside Greene King's partnership with The Prince's Trust

29-Nov-2016 - Jed Hussein was recently selected for the Greene King’s Get into Hospitality scheme. Here’s how he has been getting on with the project.

Bar staff insider

Bar staff insider: is the customer always right?

14-Nov-2016 - The phrase the ‘customer is always right’ is definitely wrong when it comes to pubs. When a few alcoholic bevvies have been necked, manners seem to go out of the...

Training

CPL teams up with UK Legion Marketing

09-Nov-2016 - Hospitality training company CPL has joined forces with training provider UK Legion Marketing.

Pub is the hub

Click and connect: East Sussex pub attracts customers with lessons in digital skills

09-Nov-2016 - An East Sussex pub has helped equip at least a dozen people with computer skills as it continues its mission to serve as a community hub. 

training

Wadworth signs two apprentices to HQ

03-Nov-2016 - Pub operator and family brewer Wadworth has appointed apprentices in its first support centre, allowing them to learn while they work in its marketing and business administration departments.

Food safety

‘Food fraud will hit profits and customer trust,’ pubs warned

02-Nov-2016 - Pubs and other food-serving businesses have been urged to be vigilant and protect themselves and consumers against the growing crime of food fraud.

In association with Diageo

Make the Butler's Handover: gin, bourbon and plum

31-Oct-2016 - This gin-based short drink was invented by Jess Hunter, assistant manager at the Queen Charlotte in Windsor, which was shortlisted in the Diageo-sponsored Great British Pub Awards Spirits Pub/Bar of...

Pubco

Greene King employee named Hospitality Apprentice of the Year

21-Oct-2016 - A Greene King pub apprentice has been named ‘Hospitality Apprentice of the Year’ by a Bristol-based training provider. 

Apprenticeships

Greene King's scheme to bring 150 disadvantaged young people into the pub trade

18-Oct-2016 - Greene King is halfway through a year-long partnership with The Prince’s Trust that is aiming to bring 150 disadvantaged young people into the pub trade.

Recruitment

More women front of house but still earning less than men

17-Oct-2016 - Women are dominating front of house roles but their salaries are still lagging behind those of their male counterparts, according to reports.

National Living Wage

Living the higher life: how has the National Living Wage affected the pub trade?

17-Oct-2016 - When the new national living wage was introduced by then Chancellor George Osborne back in April, there was a lot about the impact in the trade. So, six months on,...

Bar staff insider

Bar staff insider: proof of ID and how to deal with those who haven't got it

17-Oct-2016 - With Freshers’ Week still in the minds of bar staff up and down the country, asking customers for ID can drop you into a sticky situation.

In association with Diageo

NWTC's Nick Whitby reveals secrets to success

16-Oct-2016 - New World Trading Company's head of bars Nick Whitby reveals his secrets to rising to the top in one of the UK's most successful pub and bar companies.

Star Pubs & Bars

Star licensees optimistic about 2017 trade

12-Oct-2016 - Pub operator Star Pubs & Bars received 100% positive feedback from its licensees about their prospects for the year ahead despite staffing concerns.