Article 50 will be triggered today and the official countdown to Britain leaving the EU will begin in earnest, but the detail that is worrying most who work in the pub trade is the crisis in waiting around the residency and working rights of foreign employees on the front line.
28-Mar-2017 - Why is it that customers think they are entitled to something complimentary when at the bar?
23-Mar-2017 - A Fuller’s pub in Westminster implemented its “robust two-way communication plan” after the terrorist attack outside the Houses of Parliament yesterday afternoon (23 March).
22-Mar-2017 - The ‘Ask for Angela’ campaign, which gives people a discreet way to ask pub staff for help if they feel threatened, will begin in London today (22 March).
21-Mar-2017 - A number of changes to the UK’s currency are coming into effect in the next few weeks.
13-Mar-2017 - Drinks giant Molson Coors has launched a direct attack on the UK’s “one-size-fits-all” global coffee shop culture by revealing its save the great British pub campaign.
09-Mar-2017 - “Have you got a phone charger?” No, we serve drinks not mobile batteries. “Have you got a pen and paper?” No, we are not a stationery store. “Can you Google...
08-Mar-2017 - Greene King is rolling out new cellar kits with the aim of cutting the energy used by its beer cooling systems by 50%.
06-Mar-2017 - Pubco Red Mist Leisure has launched a staff training academy to support plans to grow the business by one pub a year.
27-Feb-2017 - Pub employers have made a strong showing in the Sunday Times Top 100 Best Companies To Work For 2017 list, with several new entries from the industry.
23-Feb-2017 - CPL Training Group has announced a restructure of its board to reduce costs and highlight revenue opportunities.
15-Feb-2017 - When refusing to serve a customer for theirs and your own sake, said customer doesn’t always see it the same way.
14-Feb-2017 - With less than two months until the apprenticeship levy takes effect, here are seven things you need to know to prepare yourself for the big day.
08-Feb-2017 - Great British Pub of the Year winner Dominic Worrall from the Bull in Ditchling, East Sussex has his say on why pubs should pay it forward.
03-Feb-2017 - The pub trade must come together over the upcoming apprenticeship levy, the increased national living wage and a potentially hard Brexit, according to leading industry groups.
02-Feb-2017 - There are "potential opportunities" with Brexit but there will need to be negotiations to protect overseas staff, warned Brigid Simmonds, chief executive of the British Beer & Pub Association (BBPA). ...
01-Feb-2017 - A warm welcome is important to more than three quarters (83%) of consumers, according to guest management experts Hospitality Guest Experience Management (HGEM).
24-Jan-2017 - Punch Mercury Division managing director Paul Pavli advises operators on how to give 'heartfelt hospitality' to their customers.
23-Jan-2017 - A collection of industry bodies have come together to offer a free London event, which will help pub businesses prepare for the upcoming apprenticeship levy .
19-Jan-2017 - Pubs are gearing up to hold Donald Trump-inspired parties ahead of the president-elect’s imminent inauguration on Friday (20 January).
19-Jan-2017 - Admiral Taverns is holding a series of open days in a bit to attract new and existing licensees interested in running a pub.
13-Jan-2017 - The Government has “toned down” proposals to charge £1,000 a year to operators who employ EU workers in their business.
12-Jan-2017 - Theatre, entertainment, escapism, wellbeing and sociability are all set to be major inspirations for design in 2017.
09-Jan-2017 - JDW has apologised to a multiple sclerosis (MS) sufferer after one of its doorstaff threw him out after accusing him of being drunk.
20-Dec-2016 - The Association of Licensed Multiple Retailers (ALMR) has claimed it will tackle “employment challenges” next year as further Brexit negotiations take place.