Training

Grey Archer goes into liquidation

29-Jul-2002

Grey Archer, the pioneering business aimed at bringing publicans up-to-date with 21st century technology, has gone into liquidation.From 2pm today...

On a cash course

19-Jun-2002

For the unwary publican there is a wide range of drains on the purse that have a habit of turning into a nasty surprise. By Andrew TurzynskiThere are...

Facing up to the future

17-Jun-2002

Waverley's latest wine research shows that pubs could still be doing more to boost sales. Ben McFarland reports.Wine in pubs may have come out of the...

Calls for health warnings on drinks labels

14-Jun-2002

Leading health experts are demanding that all beers, spirits and wines carry health warnings in a bid to cut cases of cirrhosis of the liver. Medical...

Standardising doorstaff

11-Jun-2002

With the demand for qualified doorstaff on the rise, the industry is working towards setting a recognised standard. By Phil Mellows.Licensees are...

Scientists: white wine 'good for your lungs'

27-May-2002

There was good news for wine suppliers this week as scientists revealed that drinking white wine could be good for your lungs.Experts at the...

Paying the price - pay in the hospitality industry

23-May-2002

A report by the HTF reveals that barstaff are the third lowest paid workers in the country. Phil Mellows takes a look at the figuresSomehow, people...

Princess Royal highlights social responsibilty of trade at BII lunch

17-May-2002

HRH The Princess Royal highlighted the increasing importance of social responsibility within the drinks trade during her speech at the British...

Back to the future

15-May-2002

As style bars continue to influence design, back-bars are playing an ever-increasing role in attracting customers. Phil Mellows reports.A successful...

E-learning on course - the pub industry catches up

15-May-2002

After much talking e-learning is starting to make progress in the pub industry. Phil Mellows talked to one pioneer, Creative Learning MediaIt is...

Pub Channel axes live flagship show

10-May-2002

Sky's bid to bring live industry news to pubs has collapsed. It has axed The Measure - its live breakfast show on the Pub Channel - meaning more than...

Confessions of a student

30-Apr-2002

In the first of a series of articles, we follow the experiences of a student taking a four-year hospitality degree at Thames Valley UniversityIf you...

Train of thought

24-Apr-2002

Phil Mellows talks to Declan Swan, director of the Hospitality Training Foundation, about the government's new Sector Skills CouncilsThe incumbent...

Trade unites in campaign for better training

08-Apr-2002

Licensees and pub operators are being urged to get behind a campaign to create a powerful voice to push for better training.The government is in the...

Loyalty programmes

11-Mar-2002

Technology is enabling pubs to get closer to their customers, and it is no longer something that only larger operators can take advantage of. Glynn...

Clean up with good hygiene

08-Mar-2002

Kitchens have become a legal minefield for the busy publican. As food sales in pubs have increased, so has the legislation that seeks to ensure the...

Raising bog standards

08-Mar-2002

The condition of your smallest room can be a big deal with some of your customers. Phil Mellows looks at the latest thinking on toilet hygieneWhile...

Trade welcomes £40m campaign to attract tourists to UK

06-Mar-2002

The trade has welcomed the launch of a new £40m advertising campaign aimed at attracting tourists back to the UK.The move followed the release of...

Moving pubs

27-Feb-2002

Selling and buying property can be a stressful business, but once you're ready to move on, a little forward planning can make all the difference,...

Out of Orders

27-Feb-2002

Last week the DTI announced that the Beer Orders, introduced in 1989, are to be revoked. Jackie Annett looks at how this will affect the tradeThe...

Recruitment - finding and keeping reliable staff

26-Feb-2002

The majority of licensees would say one of their biggest problems is finding and maintaining reliable staff. John Porter offers advice on recruiting...

Footcare

21-Feb-2002

Standing behind the bar all day is hard on your feet - but Dr Paula Franklin, BUPA's assistant medical director, suggests some ways to keep a spring...

Hospitality Training Festival 2002

18-Feb-2002

ThePublican.com is offering its users access to free training as part of a major new trade initiative to launch in April.The new event, called the...

Share and share alike - incentive schemes at work

30-Jan-2002

Mill House Inns has launched a unique equity sharing scheme. Phil Mellows meets Gordon and Janine Marshall who have taken up the offerTake a look at...

The silent killer - carbon dioxide leaks in the cellar

22-Jan-2002

Carbon dioxide (CO2) leaks from dispense gas cylinders in the cellar continue to pose a health and safety threat to licensees and their staff. In the...

Keep it intthe family

05-Dec-2001

A proposed new bill will extend leave for new parentsby David Clifton, one of thePublican.com's legal experts from London solicitors Joelson WilsonAt...

De-stress for success

05-Dec-2001

Christmas can be a stressful time, especially for licensees and barstaff who must cope with an extra heavy workload. Phil Mellows reportsOver the...

Rent reviews

28-Nov-2001

David Wrightson, the director responsible for rent reviews at Christie & Co, answers the questions he is most frequently asked about the review...

E-marketing - the future of customer communication

22-Nov-2001

An increasing number of pub operators are using electronic marketing techniques to keep in touch with their customers. Glynn Davis looks at the...

Dealing with insomnia

21-Nov-2001

Insomnia is an extremely common condition, but fortunately it is also one that is relatively easy to remedy. Dr Paula Franklin offers some tips that...

The BII's AQ Diploma

21-Nov-2001

The BII's new AQ Diploma is designed to raise industry professionalism. Phil Mellows sits in on the masterclass with seven licenseesIt was a...

Doorstaff - moves towards regulation

06-Nov-2001

Training initiatives developed by the pub trade to improve the standard of doorstaff are now working alongside government legislation to regulate the...

The Barperson's National Certificate

06-Nov-2001

At last, barstaff need no longer be judged purely on the size of their chest.The new Barperson's National Certificate (BNC), launched by the British...

Rates

05-Nov-2001

Rates are a fact of life, but there are steps you can take to ensure you aren't paying over the odds, writes David Germaney, national head of rating...

Leased pubcos take advantage of the net

01-Nov-2001

Leased pub companies are starting to take advantage of the internet and using it as a valuable tool to keep in touch with their licensees. Phil...

Help for flagging tourism industry

30-Oct-2001

Campaign and cash to aid businesses affected by foot-and-mouthTourism in the countryside is to be supported with extra money and a promotional...

A matter of timing - the working week

18-Oct-2001

Staff may no longer be able to opt out of time regulationsby David Clifton, one of thePublican.com's legal team from solicitors Joelson WilsonWhen...

Late night bus service extended to help cut violence.

09-Oct-2001

A late-night bus service for pub and clubgoers in Norwich may be extended across the UK if it proves successful in helping to save lives.Education...

Health and safety

04-Oct-2001

As an employer, you are legally obliged to give your staff the training they need to carry out their work safely - which could also save your...

Know your measures

04-Oct-2001

For licensees who don't know their Butts from their Noggins, John Porter offers a guide to ensuring your customers are always served drinks in legal...

Front-of-house IT

04-Oct-2001

Touch-screen tills, hand-held order pads and portable card swipes are among the innovations that are transforming the level of service pubs can offer...

Wages

03-Oct-2001

With the rate of the national minimum wage rising next month, we take a look at the basic rules and regulations that must be followed when paying...

Smoking - how it effects smokers and non-smokers alike

01-Oct-2001

Smoking in pubs is a controversial issue - in the latest of her exclusive columns for Your Business, Dr Paula Franklin looks at the issue from the...

Make your bonfire night go with a bang!

27-Sep-2001

Bonfire night is fast approaching bringing with it an opportunity to draw in new customers. Phil Mellows looks at how to put on a stunning showThere...

You just can't get the staff...

20-Sep-2001

The Hospitality Training Foundation has recently released two reports that highlight concerns across the industry. Phil Mellows explains furtherThe...

Barstaff to have own professional qualification by end of year

19-Sep-2001

Barstaff across the country will be proudly displaying their own professional qualification by the end of this year.The long-awaited Barperson's...

Brewer Samuel Smith prosecuted over safety

14-Sep-2001

Yorkshire brewer Samuel Smith has been prosecuted by Westminster Council for failing to effectively manage asbestos at the Duke of Argyll in Soho,...

Success is a Gray area

13-Sep-2001

Phil Mellows meets Sue Gray, The Publican's Businesswoman of the Year, millionaire at 30, and currently in charge of yet another profitable pubSue...

New BII chief to visit regions

07-Sep-2001

McNamara vows to meet as many members as possibleJohn McNamara(pictured), the new chief executive of the British Institute of Innkeeping (BII), has...

Guide to the minimum wage

05-Sep-2001

By David Clifton, of thePublican.com's legal team from London solicitors Joelson WilsonThe Government recently published its report on the national...

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