The hospitality industry can lead the way in helping disabled people to flourish, but disability monitoring and reporting could lead to inappropriate practices, according to UKHospitality (UKH).
A pub in Liverpool has sent a customer a £20 voucher and letter of apology 18 months after staff accused her of being drunk having failed to recognise her disability.
Greene King is rolling out a new signs outside all accessible toilets across its estate from next month to raise awareness of those with invisible disabilities.
Pubs have been encouraged to identify which areas of their businesses they can improve to give disabled customers a better experience ahead of Purple Tuesday.
The British Beer & Pub Association (BBPA) has published updated guidance in a bid to help licensees ensure their pubs are welcoming to customers with access needs.
Concerned licensees have hit back against a House of Lords report which argued that pubs breaching the Equality Act by not providing facilities for disabled people should be refused a licence or be shut down.
The issue of disabled access in pubs hit the headlines again recently in a damning House of Lords report that found many pubs are still failing to provide up-to-scratch facilities for people with physical and mental disabilities, with even basic services...
Anyone applying for a premises licence in Scotland would have to state what they've done to abide by disability discrimination laws, under new plans....
I'm having my pub redesigned and someone has told me there needs to be a minimum statutory distance between the bar and back-bar. Is that true?If the...
Pub company websites are failing to meet the minimum requirements for the visually impaired. More than three-quarters (86 per cent) of businesses in...
Spirit Group is facing legal proceedings over the lack of accessibility at one of its pubs.In one of the first cases to target the pub industry under...
access A year since new regulations on disabled access came into force, and legal action against pubs failing to comply is still thin on the ground....
Shock new research shows that more than a third of small businesses are still ignorant of their responsibilities under the Disability Discrimination...
An amendment to British Standards should make it clearer for licensees and pubcos to meet disabled customers' needs. The BSI Business Information has...
by John Harrington Just 10% of pubs tested in the "sting" campaign to expose venues with inadequate disabled toilets made the grade, initial reports...
Licensees have slammed the government for failing to provide effective guidelines on the Disability Discrimination Act (DDA), which comes into force...
Just over 70 per cent of licensees say they have made no adjustments to their premises to meet the requirements of the Disability Discrimination Act...
The hospitality industry is being encouraged to recruit people with disabilities. Phil Mellows reports.Seventies restaurant sitcom Robin's Nest used...
Busy location on coastal main road
Extensively renovated detached public house
Five trade areas (100)
Sizeable refurbished 4-5 bedroom accommodation
Newly created beer garden (125)
Established and popular business...
