Events & Occasions

Vocal minority: pubs have said the majority of customers have been guidance-compliant and respectful

Analysis

‘Difficult customers a minority’

By Emily Hawkins

Since reopening, many pub operators have taken to social media to lament experiences of customers being rude to pub staff or leaving unreasonable reviews online.

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Meet the GBPA Pub Heroes finalists – Community Services

By Nikkie Thatcher

One positive thing that came out of the coronavirus lockdown was the incredible community spirit people across the nation showed and pubs highlighted how important they are, even when their doors were closed.

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Meet the GBPA Pub Heroes - Punch Pub Hero

By Ed Bedington

The corona crisis gave pubs across the opportunity the opportunity to shine, despite the challenges they faced, and Punch Pub tenants were quick to step up to the mark.

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Meet the GBPA Pub Heroes finalists – Business Continuity

By Nicholas Robinson

Despite all the odds, hundreds of pubs continued to trade during the coronavirus pandemic lockdown, with many of them not only maintaining decent sales through diversification, but also managing to serve the needs of their communities.

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