Professional Services & Utilities

Grahame Nutt at the Jacobs Well opts for decorations that are never


Subtle? Glamorous? How to do Christmas lighting in pubs

By Liam Coleman

Christmas decorations are a must in pubs, but the finished look can vary enormously. While that is the case with the two licensees interviewed here, what they do have in common is a huge boost in festive trade as a result.

Music can lead to customers shouting to have a conversation

Bar talker

Licensees discuss the importance of music in pubs


Following research that nearly 80% of people have left a pub or a café early because of the level of noise in the venue, licensees discuss the benefits and perils of music in the pub.

Award winning: The Refinery in Regent's Place, London

Interior design

The tips of award-winning pub designers

By Liam Coleman

These three recently-opened venues have been crowned the best in the country at the Restaurant & Bar Design Awards. We asked the designers for the secrets about their successful pub designs.

Growth spurts: Staff will hope to see their pensions become something substantial


A step-by-step guide to setting up a workplace pension

By Liam Coleman

All employers – regardless of size – will soon need to set up a pension scheme for staff. Here’s a step-by-step guide to the process of auto-enrolment and putting a scheme in place.

Business rates revaluation: changes are on the way

Business rates

Q&A on the 2017 business rates revaluation

By Liam Coleman

With the dust settling on the announcement of provisional business rates for 2017 onwards, we take a look at the essential questions ahead of the new rates being introduced in April 2017 with some help from Christie & Co's property valuer Adam...

Bar & Pub Show 2016

Bar & Pub Show 2016

Bar & Pub Show 2016 in pictures

By Sara Hussein

After the first Bar & Pub Show was showcased last week (Monday 3 October- Wednesday 5 October), The Morning Advertiser looks over some highlights of the event.

Whiting & Hammond have installed gazebos from Crown Pavilions in their sites


Making your beer garden a winter wonderland

By Liam Coleman

Since the smoking ban almost a decade ago, beer gardens often seem like an afterthought. The result is they are well populated in summer but, can be a depressing loss in trade in the winter months. Here are three pubs that have converted their outside...

Spot the difference on the likely dilapidations bill

MA Property

How to avoid a dilapidations disaster

By Kevin Marsh, director of licensed leisure at Savills

A dilapidations bill can be a crippling expense at the end of a tenancy. Can that expense be avoided by something as simple as keeping the pub in a good state of repair?

TripAdvisor: point of contention for countless operators


TripAdvisor: who gives a hoot?

By Daniel Woolfson

TripAdvisor: love it or hate it, if you work in hospitality, you’ve got an opinion. And the chances are it's a strong one.

How to win the recruitment war


How to win the recruitment war

By Greg Pitcher

Music festivals, YouTube videos, Snapchat clips and celebrity endorsements could all be weapons in the pub sector’s armoury as it fights the war for talent.

Water market open to competition from April 2017


How to prepare for the change in water law

By Liam Coleman

There’s water, water everywhere in the pub, used for nigh on everything. At the same time, it’s something that’s not usually much thought about. It’s taken for granted that H2O is just there, on tap when needed. 

learning from mistakes in business

Learning from Mistakes

How I Learnt from My Mistakes

By Sara Hussein

It’s never easy to admit you’ve made a mistake, but while people do feel stigmatised, fear of failure can often lead deeper ramifications. Here is some advice on why mistakes can often be a blessing in disguise.

Never mind the paperwork, here's the way to get back to running the pub

Professional services

Never mind the paperwork, here's the way to get back to running the pub

By Fiona McLelland

As a pub owner, you want to get on with what you do best... running your pub. You don’t want to worry about paperwork and licensing laws, or struggling to keep on top of the books. We take a look at how professional service providers can help take the...

BII winners 2016 rashleigh arms

My Pub

My Pub: The Rashleigh Arms, Charlestown, Cornwall

By Sara Hussein

After winning Licensee of the Year at the 2016 British Institute of Innkeeping Awards, Rob and Lucy Brewer discuss the secret to their success and how far they’ve come since they first entered the site 10 years ago

Hospitality apprenticeships


Pubcos offer A-level graduates alternatives to university

By Sara Hussein

After students received their A level results last Thursday (18 Aug), 424,000 university places have been offered to those who achieved the right grades. But for those who wish to enter the hospitality industry there are alternatives to university.

how to make your pub more productive


Cash in with top tips

By Greg Pitcher

Improving your pub’s profitability is the holy grail for operators, so what can you do to get more return from the effort you put in? Four experts give their top tips here

making staff stay


Making sure staff stay – and stay productive!

By Simon Tarr, chief executive, People 1st

In yesterday’s article, I looked at the staffing shortfall facing hospitality businesses, and how improving staff retention and productivity is going to be vital for profitability in the coming decade. 

Keeping up with the bar equipment

Keeping up with the bar equipment

By Fiona McLelland

Outdated bar and catering equipment can leave a pub behind the times. Here, some of the trade’s leading suppliers give us the lowdown on the latest must-have kit.

employer branding


Employer Branding: The Big Sell

By Greg Pitcher

Recruiting new staff is never easy but if you are to attract the top talent to your business it's vital to create an impressive employer brand to draw them in. 

Design tips for making your pub disabled friendly

Design tips for making your pub disabled friendly

By Fiona Jarvis

With the Disability Discrimination Act 1995 and the Equality Act 2010 coming to the fore, attracting disabled customers can give bars a competitive edge in the growing market estimated by the Department of Work & Pensions to be worth £212bn a year...

The five stages of soundproofing

The five stages of soundproofing

By Liam Coleman

The pub may be at the heart of the community, but there are times when that causes more harm than good. Stephen Smith from Hush Soundproofing takes us through the five stages that he follows when soundproofing a pub to keep the noise as quiet as possible.

Energy makes up around 15-20% of a pub's energy costs

Top tips for cutting energy bills in your pub

By Emily Sutherland

Energy costs are a growing concern for pub operators. According to Punch chief executive Duncan Garrood, one of the questions the pubco is most regularly asked is how tenants can cut their energy costs and the British Beer and Pub Association (BBPA) says...

Meantime's first beers from the small-batch brewery


Meantime launches first new small-batch beers series

By Nicholas Robinson

SABMiller-owned Meantime Brewing Company is set to reveal the first small-batch beers from its new pilot brewery and will develop its future ranges based on how quickly the new brews sell out.

More than a pint glass: Even beer glassware can be exciting


Serving in the perfect glass – what’s new?

By Nicholas Robinson

You may have the best selection of drinks in your area, but if your glassware has seen better days and your staff aren’t trained to serve them in the best possible manner, then the chances are customers will look elsewhere. Fiona McLelland reports

Barcelona beer Moritz is one of the first international beers on Interbev Brands' list


New global drinks distributor launched for UK on-trade

By Nicholas Robinson

International drinks distributor and retailer Interbev Limited has launched a new UK arm of its business – Interbev Brands – aimed at providing the on-trade with exclusive access to overseas brands.

New cider drinks in the UK


Seven innovations in cider

By Nicholas Robinson

Cider makers are set to launch new products during the coming weeks in a bid to make a successful play of the, hopefully, warm and dry weather this summer. In the meantime, we look back on seven of the top cider trends that snatched our attention over...

How to attract customers to your pub garden

Outside furniture

How to attract customers to your pub garden

By Fiona McLelland

Fiona McLelland warms to the idea of enjoying a drink and a meal in a pub garden in the coming months and investigates how your pub’s outside area could do more to attract customers.

Do you know where your produce comes from?

Food safety

Pubs should push meat origin after monkey meat find

By Nicholas Robinson

Food-serving pubs should push assured meat and produce on their menus, following the recently revealed record global haul of illegal food and drink by the European police agency Europol last month.

Zonal launches Acquire

Zonal launches Acquire

By Emily Sutherland

Zonal has launched Acquire, a new web based product that offers operators ‘an easy to use order to invoice solution.’

Sales up: Booker has put in a strong Q4 performance


Booker’s total group sales up by more than 10%

By Nicholas Robinson

Booker's group sales for the fourth quarter (Q4) rose by 10.6% for the 12 weeks to 25 March 2016, with its foodservice arms putting in a strong performance, resulting in high praise from City analysts.

Boost pub food profits with chips

Chips: sure fry way to boost gross profit

By Nicholas Robinson

There’s more to chips than you might expect and, if potatoes can boost your profits, it’s definitely worth taking note. Nicholas Robinson reports

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