Health & safety

Staff wellbeing: 'Anyone who works in hospitality will understand how going the extra mile can make your guests feel special. The same is true for your staff'

My Shout

Encourage mental health and wellbeing for staff

By Sarah Taylor

It is easy for tensions to fray and the mental health of employees to decline, says Sarah Taylor, content author and hospitality specialist at High Speed Training.

Licensing conditions: as students return, ensure you know the rules

Top tips: beware of drinks promotions

By Poppleston Allen

September is here and the students are back. There will naturally be an increase in posters and flyers as well as social media advertisements for operators publicising promotions at their venues.

River safety: pubs are encouraged to sign up to training to help people who get into trouble in rivers around York (image: RNLI/Nathan Williams)

Pubs offered river rescue training

By Emily Hawkins

Staff at riverside pubs will be trained on how to rescue drinkers who experience trouble in the waters around York.

Cleaning up: Having a clean site is not only easy on the eye, it is a legal requirement and could lead to greater footfall

Avoid going viral

By Nikkie Thatcher

Ensuring your premises is clean is not only a legal requirement, it can also increase footfall with diners now taking more notice of food hygiene ratings at pubs they are eating in

Easy access: creating easier access to your venue will help establish your site in the eyes of more people than you may expect

Making your pub more accessible

By Stuart Stone

There’s money to be made at your premises from a revenue stream few licensees consider – and redoubling your efforts on venue accessibility could be the way to tap into that rich vein of cash

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