Health & safety

River safety: pubs are encouraged to sign up to training to help people who get into trouble in rivers around York (image: RNLI/Nathan Williams)

Pubs offered river rescue training

By Emily Hawkins

Staff at riverside pubs will be trained on how to rescue drinkers who experience trouble in the waters around York.

Cleaning up: Having a clean site is not only easy on the eye, it is a legal requirement and could lead to greater footfall

Avoid going viral

By Nikkie Thatcher

Ensuring your premises is clean is not only a legal requirement, it can also increase footfall with diners now taking more notice of food hygiene ratings at pubs they are eating in

Easy access: creating easier access to your venue will help establish your site in the eyes of more people than you may expect

Making your pub more accessible

By Stuart Stone

There’s money to be made at your premises from a revenue stream few licensees consider – and redoubling your efforts on venue accessibility could be the way to tap into that rich vein of cash

Dietary requirements: those who suffer allergies and intolerances will often lead the group

Read the diet act

By Helen Gilbert

Allergies and intolerances have a huge bearing on individuals who suffer from them, but also on groups when eating out so, if you want to grab customers from rivals, consider those with more specific needs

Just the start: anything that can be done to raise awareness of mental health problems is to be welcomed according to Lawson Mountstevens

My shout

Mental health: it’s time we take care of our own

By Lawson Mountstevens

As an industry, we need to recognise and act on the fact that working on the hospitality front line can be stressful, according to Lawson Mountstevens, managing director Star Pubs & Bars, Heineken UK.