With the general election looming, the British Beer & Pub Association (BBPA) has published a manifesto for beer and pubs to help push the next Government towards a future that will benefit the industry.
Pub landlords and owners (from large groups to single sites) need to engage differently with their teams to ensure they’re highly engaged and motivated, leading to a positive working culture.
Arun Chauhan, founder of Tenet Compliance & Litigation...
Tips have long been viewed as a top-up to a minimum wage, but the debate of who should actually receive the customer's gift – the operator or staff – has raged for a long time. New rules may, however, be about to change that.