News

How has a spike in negative reviews impacted pubs?

28-Oct-2019 By Alice Leader

A customer ‘walking in with a balaclava on’, is no different to an anonymous source leaving a negative review online, says a Great British Pub Awards Chef of the Year finalist.

Service is key for couple opening gastropub

28-Oct-2019 By Nicholas Robinson

Following an illustrious career in some of the UK’s most decorated restaurants and gastropubs, husband and wife team Daniel Crump and Margriet Vandezande-Crump are soon to launch their own pub venture.

Publican who fought off three masked men honoured

28-Oct-2019 By Alice Leader

A pub manager will receive a Public Bravery Award tonight for fighting off three weapon-wielding attackers as she counted takings.

Former Gordon Ramsay staff to open new gastropub

28-Oct-2019 By Nicholas Robinson

A husband and wife team whose hospitality pedigrees include Petrus, Restaurant Gordon Ramsay and the Oxford Blue are opening their own gastropub next month.

Southerners tip more than those in the north

23-Oct-2019 By Alice Leader

A survey has revealed how generous diners are across the country and that staff with a friendly demeanour are more likely to convince consumers to bump up a tip.

Pubs recognised among 2019’s most eco-friendly foodservice businesses

23-Oct-2019 By Stuart Stone

The Sustainable Restaurants Association (SRA) has listed a number of pubs and national operators among the finalists for its Food Made Good Business awards.

Pub slapped with £1.6k bill for serving ‘unsafe food’

23-Oct-2019 By Nikkie Thatcher

A licensee has been ordered to pay more than £1,600 in fines and costs after serving food containing egg to a customer who ordered an egg-free meal.

Michelin-starred gastropub is ‘second best restaurant in the UK’

23-Oct-2019 By Nikkie Thatcher

A York gastropub has been named as the number two restaurant in the country, the ninth best in Europe and 14th best in the world, according to TripAdvisor.

Forest Distillery set to revitalise former Robinsons pub

21-Oct-2019 By Alice Leader

Family-run brewer and operator Robinsons will hand over a Macclesfield pub to Forest Distillery in order to reopen its doors.

Pubs must improve vegan game

21-Oct-2019 By Emily Hawkins

Consumers are not impressed with the vegan food offerings at pubs, according to new research, and the industry has been urged to up its game.

Food-related negative reviews up by 10%

17-Oct-2019 By Nikkie Thatcher

The number of negative reviews has increased from 8% to 18% over the past seven months, new research has revealed.

Operators benefit as Brexit fears fail to dent pub sales

15-Oct-2019 By Alice Leader

Total sales at pubs increase by 5.8% this September despite difficult trading for retailers amid Brexit fears.

Costly Christmas warning for hospitality businesses

14-Oct-2019 By Alice Leader

An expensive Christmas awaits catering and hospitality operators, according to Lynx Purchasing, as price rises kick in for many festive menu staples, including turkey and Brussels sprouts.

Michelin star winners are ‘not about being pretentious’

11-Oct-2019 By Emily Hawkins

Operators behind pubs listed in the Michelin Guide say their sites challenge the preconceptions of gastropubs as stuffy and inaccessible, and they are excited to see more pubs recognised.

How to create a Michelin-starred menu

11-Oct-2019 By Nikkie Thatcher

Chocolate, potato and onion are three of the 12 most used ingredients on Michelin-starred menus, new research has found.