As the lockdown bit hard into vulnerable members of the community, pubs were fortunately on hand to ensure they were not forgotten and the Fountain Inn at Aberfeldy, Perthshire went above and beyond.
Entertainment is a key part of the pub mix and with people struggling during lockdown, many pubs reinvented their offer into the digital space, but none quite as well as The Swan.
With the lockdown inspiring a supermarket scramble, front line workers were missing out on the opportunity to feed their families - fortunately, The Golden Lion Inn was able to step in.
Tonight will see a celebration of some of the most inspiring pub operations across the UK as we unveil the winners of the Great British Pub Awards Pub Heroes 2020.
By Cheryl Hickman, the Bull at Barton Mills, Suffolk
We have been following all of the guidance to keep our team and customers safe from the beginning. We’ve faced abuse from people who think it’s all a load or rubbish and had to turn people away that refused to give details - not by law, by choice.
Online classes and regular coronavirus testing are not the only changes for students heading back to university this autumn, with clubs closed for the foreseeable future and new laws limiting social gatherings.
Trade show Low2NoBev2021 has been developed to help drive the low and no alcohol sector forward through immersive experiences, insights and thought leadership.
Since reopening, many pub operators have taken to social media to lament experiences of customers being rude to pub staff or leaving unreasonable reviews online.
