Training

Sustainability credentials: operator of the Green Man in Eversholt, Bedfordshire Candice Brown has partnered with the guide

First Green Pub Guide launched

By Nikkie Thatcher

The first ever Green Pub Guide has been launched to highlight venues that are looking to be kinder to the planet.

In-depth education and training: Bluestone Academy launches hospitality apprenticeship programme (Credit: Getty/SolStock)

Bluestone Academy new training programme

By Rebecca Weller

Training facility, Bluestone Academy, has announced the launch of a new apprenticeship programme set to benefit West Wales’ tourism and hospitality sector and due to start this Autumn at Bluestone National Park Resort, in Pembrokeshire.

Fourth Hospitality Workforce Report: data shows staffing numbers near pre-pandemic levels but sector still struggling (Credit: Getty/Hispanolistic)

Staffing number near pre-pandemic levels

By Rebecca Weller

Hospitality staffing numbers have neared pre-pandemic levels with employee headcount in pubs, bars, hotels, restaurants, and quick service restaurants (QSRs) up 21.7% compared to June 2021, the latest data from Fourth has revealed.

Pub Flex: St Austell Brewery launches new flexible working scheme

St Austell announces new career scheme

By Rebecca Weller

Southwest based brewery and pub company St Austell Brewery has announced the launch of Pub Flex, a new flexible and inclusive career scheme, acknowledging the way people work has changed post-pandemic in a bid to attract more staff.

Recruitment crisis: official figures from the Office of National Statistics show the number of job vacancies in the hospitality sector equates to more than 10% of all empty job roles (image: Getty/Charday Penn_

Sector job vacancies rise again

By Nikkie Thatcher

Empty job roles in the hospitality trade have increased again, highlighting the ongoing staff shortages, according to official figures.

Staffing issues: Sacha Lord also called on operators to ensure they were paying employees the right rates to help boost retention

Sacha Lord repeats staffing concerns

By Nikkie Thatcher

Night-time economy adviser for Greater Manchester and operator Sacha Lord has reiterated worries about the sector’s staffing shortages and called on operators to commit to paying teams the living wage.

Critical level: staff shortages impacting industry and economic recovery (Credit: Getty/South_agency)

Staff shortages damaging economic recovery

By Rebecca Weller

Staff shortages within the hospitality sector have caused almost half (45%) of operators to cut trading hours or capacity in order to cope, costing the industry £21bn in lost revenue, a joint survey by UKHospitality (UKH), the British Institute of Innkeeping...

Recruitment crisis: Some 90% unwilling to invest in training despite staff shortages (Getty/ Kobus Louw)

90% managers reluctant to invest in training despite staff shortages

By Amelie Maurice-Jones

While almost 90% of managers in the sector believe further training investment would help to recruit and retain staff, three-quarters are put off by the perceived time investment for junior team members, revealed new research from HIT Training.

UKH announces new appointment: Sandra Kelly (pictured) has been confirmed as the trade bodies new skills director

UKH announces new skills director

By Rebecca Weller

UKHospitality (UKH) has today (Monday 13 June) announced the appointment of Sandra Kelly as skills director, a new role tasked with delivering the trade bodies recently launched hospitality workforce strategy: fixing the crisis.

#OpenToAll: BBPA announces 13-point pledge encouraging pubs and breweries to commit to diversity and inclusion

BBPA launches diversity and inclusion pledge

By Rebecca Weller

The British Beer & Pub Association (BBPA) has developed a 13-point pledge, #OpenToAll, encouraging pub and brewing businesses to ensure commitment to diversity and inclusion at the heart of their operations.

Recruitment crisis: Pubs and nightclubs are in desperate need of more door staff (Getty/mikeinlondon)

Security shortage: Sector in desperate need of door staff

By Amelie Maurice-Jones

The sector desperately needs a “boost” in security staff, as the shortage of door workers worsens due to the cost of living crisis, festival season and fears of further closures, according to Get Licensed.

The Morning Advertiser Lock In podcast episode 43

The Lock In Podcast

Can pubs be better employers?

By Ed Bedington

With staffing challenges continuing to cause headaches for pub operators, the Lock In team tackle some of the issues that are causing the sector problems and have a bit of discussion about baldness discrimination...

Job vacancies outnumber unemployment: recruitment and retention still a major concern for sector (Credit: Getty/Kobus Louw)

Number of licensees employed in sector the same as 2019

By Rebecca Weller

For the first time since records began the UK has more job vacancies than those in unemployment, according to data from the Office for National Statistics (ONS) released yesterday (Tuesday 17 May).

Exclusivity ban: plans to include lower paid workers in exclusivity ban positive for the sector according to UKH (Credit: Getty/alvarez)

Ban on exclusivity clauses 'positive' for sector

By Rebecca Weller

The Governments plan to widen its ban on exclusivity clauses to some 1.5m people is “positive for both businesses and workers”, according to UKHospitality (UKH).

Support and security: UKH calls for Gov to help counter shortages in night-time sector (Getty/ AndreyPopov)

UKH backs call for Gov night-time sector support

By Amelie Maurice-Jones

UKHospitality (UKH) has backed calls for a Government support package to help counter shortages in night-time sector door staff, including assistance in recruitment and training of additional security staff, especially women.

Looking to the future: now is the time to re-evaluate sector says Lorraine Copes

Racism hinders career progress according to new research

By Gary Lloyd

Some 43% of black people say their ethnicity has hindered career progression in the hospitality sector while only 7% of white people believe the same, according to the second edition of the Inside Hospitality report.

Hospitality wage increases: inflation likely to erode benefits (Credit: Getty/Klaus Vedfelt)

Surge in chefs’ wages

By Rebecca Weller

Hospitality has been one of few sectors to have seen pay increases in keeping with inflation, but the cost-of-living crisis is likely to erode the benefits, according to Indeed Hiring Lab.

New initiative: Young’s staff can choose their own work hours

Young’s gives staff power to choose hours

By Amelie Maurice-Jones

Young’s has launched a new internal platform, the Ram Agency, to give employees the power to pick their working hours as part of its recruitment drive.

Staffing issues: operators are offering a variety of incentives to attract and keep employees (image: Getty/ablokhin)

1 in 10 roles remain vacant

By Nikkie Thatcher

Recruitment and retention are still major concerns for the sector with staffing issues looking to set back the sector’s recovery from the pandemic, according to new research.

Tackling staffing issues: sector business need to magnify ‘brand hospitality’ says Stint

Promotional content

Are you being served?

By Harry Lang, chief marketing officer at Stint

How the UK hospitality industry can use its own strengths to mitigate the staffing crisis.

Improving staff recruitment and retention: 79% of operators increase pay rates and 91% expect to hire more staff in 2022 (Credit: Getty/SolStock)

79% of operators increase pay to improve recruitment crisis

By Rebecca Weller

Almost four out of five (79%) of operators have increased pay rates for staff to improve recruitment and retention, with 91% expecting to hire more staff in 2022, the latest UKHospitality (UKH) and CGA Future Shock Report has revealed.

Build your own team: flexing the apprenticeship model can benefit both the employer and employee says Jill Whittaker

Opinion

How flexible apprenticeships could benefit your pub

By Jill Whittaker, managing director at HIT Training

As National Careers Week draws to a close, here is how using apprenticeships to attract and then retain talent in the pub sector is well worth the effort.

Small changes: paying attention to data can have a big impact on your bottom line (Credit: Getty/millann)

The importance of yield to your bottom line

By Rebecca Weller

‘Yield’ is often one of the pieces of data which is not understood but can have a big impact on pubs’ bottom lines, according to Venners operations manager Andrea McCarthy.

56.2% of UK SMEs report a rise in earnings: 40% plan to hire an average of 6 new staff members before March (Credit: Getty/georgeclerk)

SMEs look to hire staff after positive growth

By Rebecca Weller

During the last quarter of 2021, 56.2% of small and medium-sized enterprises (SMEs) in the UK reported a rise in earnings when compared with the same period in 2020, according to the latest quarterly Barclaycard Payments SME Barometer.

Job vacancies in the sector 100% higher than pre-Covid: UKH urges stakeholders to redouble efforts and support for the Hospitality Rising Campaign (Credit: Getty/ablokhin)

Job vacancies in sector 'now double' pre-pandemic levels

By Rebecca Weller

Job vacancies are 100% higher in the hospitality sector than the corresponding pre-Covid period, according to the latest labour market statistics published today (Wednesday 16 February) by the Office for National Statistics (ONS).

Best practice guidance for the management of pub repairs and dilapidations: trade bodies collaborate to produce guidance report (Credit: Getty/South_agency)

Trade bodies formulate repairs guidance

By Rebecca Weller

The British Beer & Pub Association (BBPA), the British Institute of Innkeeping (BII) and UKHospitality (UKH), have produced best practice guidance for the management of pub repairs and dilapidations.

National Pubwatch conference returns after two-year hiatus: speakers will discuss safeguarding issues across the sector (2018 conference pictured)

National Pubwatch conference returns for 2022

By Rebecca Weller

A National Pubwatch conference focusing on safeguarding issues within the sector will be taking place on Tuesday 22 February 2022, following a two-year hiatus due to the Covid pandemic.

Property of the week

The Hazeldene Hotel

- Tenancy

The Hazeldene Hotel is opposite the Famous Blacksmiths Shop in Gretna Green. With 11 letting rooms, it is in a prime location to offer fantastic...

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