With staffing challenges continuing to cause headaches for pub operators, the Lock In team tackle some of the issues that are causing the sector problems and have a bit of discussion about baldness discrimination...
For the first time since records began the UK has more job vacancies than those in unemployment, according to data from the Office for National Statistics (ONS) released yesterday (Tuesday 17 May).
The Governments plan to widen its ban on exclusivity clauses to some 1.5m people is “positive for both businesses and workers”, according to UKHospitality (UKH).
CPL Learning has launched the free online training course ‘British Sign Language – Phrases for Hospitality’ to support venues and individuals who want to improve the hospitality experience for Deaf people.
Operators of gastropubs cited lack of staffing as the biggest issue they were currently tackling, with Covid, Brexit and staff leaving the industry creating the “perfect storm”.
UKHospitality (UKH) has backed calls for a Government support package to help counter shortages in night-time sector door staff, including assistance in recruitment and training of additional security staff, especially women.
Some 43% of black people say their ethnicity has hindered career progression in the hospitality sector while only 7% of white people believe the same, according to the second edition of the Inside Hospitality report.
Hospitality has been one of few sectors to have seen pay increases in keeping with inflation, but the cost-of-living crisis is likely to erode the benefits, according to Indeed Hiring Lab.
Young’s has launched a new internal platform, the Ram Agency, to give employees the power to pick their working hours as part of its recruitment drive.
Recruitment and retention are still major concerns for the sector with staffing issues looking to set back the sector’s recovery from the pandemic, according to new research.
The owner of Dylans - the Kings Arms, St Albans, Hertfordshire, which bagged the title ‘Front of House Team of the Year’ at the 2022 Top 50 Gastropub Awards, said passion and enthusiasm were what made his team a cut above the rest.
The hospitality industry can lead the way in helping disabled people to flourish, but disability monitoring and reporting could lead to inappropriate practices, according to UKHospitality (UKH).
Failure to tackle labour shortages now will “stifle” hospitality’s ability to drive wider economic recovery, according to trade body UKHospitality (UKH).
Personality and a love of hospitality are the most important factors when recruiting new staff, according to the manager of award-winning cocktail bar, Three Little Words in Manchester.
Under-pressure hospitality workers want more flexibility and appreciation, revealed a new survey by employee experience platform Harri and insight consultancy CGA.
Operators need to increase pay, advertise roles better and have clear paths for career development to entice young people into the industry, advised hospitality apprentices.
Almost four out of five (79%) of operators have increased pay rates for staff to improve recruitment and retention, with 91% expecting to hire more staff in 2022, the latest UKHospitality (UKH) and CGA Future Shock Report has revealed.
By Jill Whittaker, managing director at HIT Training
As National Careers Week draws to a close, here is how using apprenticeships to attract and then retain talent in the pub sector is well worth the effort.
Hospitality needs to promote more inclusive recruitment to break bias in the industry and help the recruitment crisis, but positive changes are happening according to workers across the trade.
‘Yield’ is often one of the pieces of data which is not understood but can have a big impact on pubs’ bottom lines, according to Venners operations manager Andrea McCarthy.
The MA's Ed Bedington catches up with Glendola's Alexander Salussolia to get his views on the current market, inflationary pressures, financial considerations and what the future holds for hospitality operators.
During the last quarter of 2021, 56.2% of small and medium-sized enterprises (SMEs) in the UK reported a rise in earnings when compared with the same period in 2020, according to the latest quarterly Barclaycard Payments SME Barometer.
Job vacancies are 100% higher in the hospitality sector than the corresponding pre-Covid period, according to the latest labour market statistics published today (Wednesday 16 February) by the Office for National Statistics (ONS).
Grass-roots campaign, Hospitality Rising, has secured about £350,000 in pre-launch seed funding in order to introduce a campaign of up to £5m to tackle the ongoing employment crisis within the hospitality sector.
The British Beer & Pub Association (BBPA), the British Institute of Innkeeping (BII) and UKHospitality (UKH), have produced best practice guidance for the management of pub repairs and dilapidations.
A National Pubwatch conference focusing on safeguarding issues within the sector will be taking place on Tuesday 22 February 2022, following a two-year hiatus due to the Covid pandemic.
Nearly 80% of the 38 surveyed hospitality workers have seen evidence of drug use by colleagues, a recent snap survey conducted by The Morning Advertiser (MA) has revealed.
Staffing shortages forced the Duck Inn at Pett Bottom, Kent to close a week before New Year’s Day and made Christmas a difficult trading period, said chef-patron Dean Legg.
National Pubwatch (NPW) has urged publicans to prepare for the festive period by ensuring staff have been fully trained to support vulnerable customers.
A pub in Liverpool has sent a customer a £20 voucher and letter of apology 18 months after staff accused her of being drunk having failed to recognise her disability.
Some 41% of small business owners in the hospitality sector have already pushed prices up as a result of the ongoing recruitment crisis and a further 17% expect to do so in the next three months, a report has found.
Addiction in hospitality is nothing new. In 2011, research by The Insider showed chefs were nearly twice as likely to be addicted to alcohol and drugs than the average person and, in 2017, Gordon Ramsay described cocaine as the industry’s “dirty little...
The Lock In team tackle the challenges around the ongoing recruitment and staffing crisis, with special guests Osh Rogers of the Guinea Grill, Dan Razavi of Leisurejobs and Mark McCulloch of Hospitality Rising all providing some expert insight into how...
A Women at Night Taskforce will address issues facing women in the leisure, music and entertainment industries after a report published today revealed the gendered discrimination women faced at work.
The hospitality sector has a mental health problem, with approximately three out of five hospitality workers struggling with a mental health issue in their career, according to Hospitality Action's Mental Health Survey 2020. Vote in our poll to tell...
A doorman who administered CPR to a pub customer who collapsed and lost consciousness has been praised for his lifesaving skills at Biscuit Billy’s bar in Doncaster.
Social enterprise Be Inclusive Hospitality is calling for your opinions and is set to host a webinar with an array of people from all backgrounds and career levels to accelerate race equity and equality in the workplace.
More than a third (39%) of hospitality and leisure SMEs are expected to hire more staff this year, recent data from Barclaycard’s SME Barometer showed.
Empty job roles in the sector have reached 151,000 according to official statistics, which as been labelled as the trade’s “worst ever recruitment crisis”.
The Institute of Hospitality (IoH) has announced the establishment of its first forum to address disability, diversity, and inclusion issues across the hospitality industry.
Could you run this Warrington pub? The Hawthorne is a thriving community sports pub in Warrington, showing live sport each day, along with live music every...
