Training

The Morning Advertisers Lock In podcast episode 24

Can't get the staff, literally...

By Ed Bedington

One of the key challenges of reopening has been on the staffing front, from re-energising long furloughed team members, through to recruiting replacements and training teams back up to speed. The Lock In podcast team take a deep dive into those issues,...

Next steps: 'We are looking forward to CPL Learning continuing this journey with Access and becoming bigger, brighter, and better,' Jamie Campbell, director of learning, hospitality, at CPL

Access Group acquires CPL Learning

By The Morning Advertiser

The Access Group has acquired learning and development partner for the hospitality and retail sectors, CPL Learning, to strengthen its customer proposition.

Employment stats: data from the Office of National Statistics showed hospitality had more than 350,000 fewer workers than the previous year (image: Getty/RyanKing999)

Unemployment figures ‘show fragility of sector’

By Nikkie Thatcher

The latest jobs data highlights how fragile the hospitality sector is alongside the importance it has to the country’s economic recovery off the back of the pandemic, according to one trade body.

The Morning Advertiser Lock In podcast episode 12

People power

By Ed Bedington

It's all about the people in this episode of the podcast as the team talk training, furlough challenges, keeping teams engaged, future recruitment challenges and we speak to special guest Jamie Campbell from CPL Learning to get his advice and tips...

'Horrendous' year: 'Lockdowns kept pulling the rug out from under the sector and, just as outlets got back on their feet, they had to shut down again,' Wagestream CEO Peter Briffett said

Winter hospitality shifts down 81% versus 2019

By Stuart Stone

The number of hospitality shifts worked in 2020 was 47% lower than 2019’s overall figure – peaking at a 97% drop during the toughest months of the sector’s shutdown.

Using the time wisely: publican Stephen Ward has been ensuring his pub is Covid-secure while it remains closed (image: Mat Fascione, Geograph)

Leicester operator helping community while closed

By Emily Hawkins

A publican in Leicester has shared his experiences of a continued shutdown after the city was placed into a ‘local lockdown’ at the start of the month, owing to high numbers of Covid-19 cases.

New normal: publicans have said staff are happy to work in face coverings despite sore ears

Face coverings 'right thing to do'

By Emily Hawkins

Publicans have shared their experiences with face masks at their sites, reporting positive reactions from customers and staff.

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