The owner of Dylans - the Kings Arms, St Albans, Hertfordshire, which bagged the title ‘Front of House Team of the Year’ at the 2022 Top 50 Gastropub Awards, said passion and enthusiasm were what made his team a cut above the rest.
Almost four out of five (79%) of operators have increased pay rates for staff to improve recruitment and retention, with 91% expecting to hire more staff in 2022, the latest UKHospitality (UKH) and CGA Future Shock Report has revealed.
The MA's Ed Bedington catches up with Glendola's Alexander Salussolia to get his views on the current market, inflationary pressures, financial considerations and what the future holds for hospitality operators.
During the last quarter of 2021, 56.2% of small and medium-sized enterprises (SMEs) in the UK reported a rise in earnings when compared with the same period in 2020, according to the latest quarterly Barclaycard Payments SME Barometer.
Job vacancies are 100% higher in the hospitality sector than the corresponding pre-Covid period, according to the latest labour market statistics published today (Wednesday 16 February) by the Office for National Statistics (ONS).
Grass-roots campaign, Hospitality Rising, has secured about £350,000 in pre-launch seed funding in order to introduce a campaign of up to £5m to tackle the ongoing employment crisis within the hospitality sector.
Some 41% of small business owners in the hospitality sector have already pushed prices up as a result of the ongoing recruitment crisis and a further 17% expect to do so in the next three months, a report has found.
Addiction in hospitality is nothing new. In 2011, research by The Insider showed chefs were nearly twice as likely to be addicted to alcohol and drugs than the average person and Gordon Ramsay has previously described cocaine as the industry’s “dirty...
The Lock In team tackle the challenges around the ongoing recruitment and staffing crisis, with special guests Osh Rogers of the Guinea Grill, Dan Razavi of Leisurejobs and Mark McCulloch of Hospitality Rising all providing some expert insight into how...
Social enterprise Be Inclusive Hospitality is calling for your opinions and is set to host a webinar with an array of people from all backgrounds and career levels to accelerate race equity and equality in the workplace.
An e-learning Alcohol Vulnerability Awareness course, which will help staff identify alcohol related vulnerability, spot harassment, and prevent harm, was co-launched by National Pubwatch (NPW) and Drinkaware today (Tuesday 2 November).
There are many ways publicans can protect their business, staff and reputation against violence, including CCTV, no drugs policies, stay up to date with health and safety regulations, provide extra staff training, use plastic bottles where appropriate,...