Creating a good impression will bring customers back and they may bring a friend next time but, if you get it wrong, your business is could see an exodus of custom.
Greene King, which is in the throes of a sale to a Hong Kong firm, is urging recent secondary school graduates to consider pursuing an apprenticeship in the hospitality trade.
The owner of a pub that serves just 28 locals on a remote island, 12 miles off the coast of north Devon, is seeking a couple to work and live at the venue.
Recently I was at a conference and, after one of the presentations, the presenter was asked ‘what they thought the difference was between good and excellent operators?’
Ken Wright, the owner/managing director of London’s the Phoenix Arts Club, argues that there’s huge web of red tape to be cut in the hospitality industry
Great British Pub of the Year 2017, the Eagle & Child in Ramsbottom, Greater Manchester, has been awarded a €58,000 grant to fund learning projects across Europe.
Many employers are unaware that paying the apprenticeship levy gives them the right to use those payments to take on apprentices and improve their business.
The British Institute of Innkeeping (BII) has appointed current managing director (MD) of Vianet Steven Alton, as its new chief operating officer, progressing to chief executive officer in due course.
