Training

New initiative: Young’s staff can choose their own work hours

Young’s gives staff power to choose hours

By Amelie Maurice-Jones

Young’s has launched a new internal platform, the Ram Agency, to give employees the power to pick their working hours as part of its recruitment drive.

Staffing issues: operators are offering a variety of incentives to attract and keep employees (image: Getty/ablokhin)

1 in 10 roles remain vacant

By Nikkie Thatcher

Recruitment and retention are still major concerns for the sector with staffing issues looking to set back the sector’s recovery from the pandemic, according to new research.

Tackling staffing issues: sector business need to magnify ‘brand hospitality’ says Stint

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Are you being served?

By Harry Lang, chief marketing officer at Stint

How the UK hospitality industry can use its own strengths to mitigate the staffing crisis.

Improving staff recruitment and retention: 79% of operators increase pay rates and 91% expect to hire more staff in 2022 (Credit: Getty/SolStock)

79% of operators increase pay to improve recruitment crisis

By Rebecca Weller

Almost four out of five (79%) of operators have increased pay rates for staff to improve recruitment and retention, with 91% expecting to hire more staff in 2022, the latest UKHospitality (UKH) and CGA Future Shock Report has revealed.

Build your own team: flexing the apprenticeship model can benefit both the employer and employee says Jill Whittaker

Opinion

How flexible apprenticeships could benefit your pub

By Jill Whittaker, managing director at HIT Training

As National Careers Week draws to a close, here is how using apprenticeships to attract and then retain talent in the pub sector is well worth the effort.

Small changes: paying attention to data can have a big impact on your bottom line (Credit: Getty/millann)

The importance of yield to your bottom line

By Rebecca Weller

‘Yield’ is often one of the pieces of data which is not understood but can have a big impact on pubs’ bottom lines, according to Venners operations manager Andrea McCarthy.

56.2% of UK SMEs report a rise in earnings: 40% plan to hire an average of 6 new staff members before March (Credit: Getty/georgeclerk)

SMEs look to hire staff after positive growth

By Rebecca Weller

During the last quarter of 2021, 56.2% of small and medium-sized enterprises (SMEs) in the UK reported a rise in earnings when compared with the same period in 2020, according to the latest quarterly Barclaycard Payments SME Barometer.

Job vacancies in the sector 100% higher than pre-Covid: UKH urges stakeholders to redouble efforts and support for the Hospitality Rising Campaign (Credit: Getty/ablokhin)

Job vacancies in sector 'now double' pre-pandemic levels

By Rebecca Weller

Job vacancies are 100% higher in the hospitality sector than the corresponding pre-Covid period, according to the latest labour market statistics published today (Wednesday 16 February) by the Office for National Statistics (ONS).

Best practice guidance for the management of pub repairs and dilapidations: trade bodies collaborate to produce guidance report (Credit: Getty/South_agency)

Trade bodies formulate repairs guidance

By Rebecca Weller

The British Beer & Pub Association (BBPA), the British Institute of Innkeeping (BII) and UKHospitality (UKH), have produced best practice guidance for the management of pub repairs and dilapidations.

National Pubwatch conference returns after two-year hiatus: speakers will discuss safeguarding issues across the sector  (2018 conference pictured)

National Pubwatch conference returns for 2022

By Rebecca Weller

A National Pubwatch conference focusing on safeguarding issues within the sector will be taking place on Tuesday 22 February 2022, following a two-year hiatus due to the Covid pandemic.

Natural high: Drug and alcohol use is cultural to catering, said operators (Getty/ South_agency)

‘The closest thing to being a rock and roll star is running a bar’

By Amelie Maurice-Jones

Addiction in hospitality is nothing new. In 2011, research by The Insider showed chefs were nearly twice as likely to be addicted to alcohol and drugs than the average person and Gordon Ramsay has previously described cocaine as the industry’s “dirty...

The Morning Advertiser Lock In Podcast episode 32

The Lock In Podcast

Still can't get the staff... the ongoing recruitment challenge

By Ed Bedington

The Lock In team tackle the challenges around the ongoing recruitment and staffing crisis, with special guests Osh Rogers of the Guinea Grill, Dan Razavi of Leisurejobs and Mark McCulloch of Hospitality Rising all providing some expert insight into how...

Student hero: Doncaster doorman saves customer through CPR (Getty/ Robert Daly)

Pub customer 'saved' by student doorman's CPR

By Amelie Maurice-Jones

A doorman who administered CPR to a pub customer who collapsed and lost consciousness has been praised for his lifesaving skills at Biscuit Billy’s bar in Doncaster.

Race matters: your opinion will help form Be Inclusive Hospitality's report

Your opinion wanted on race equality in workplace

By Gary Lloyd

Social enterprise Be Inclusive Hospitality is calling for your opinions and is set to host a webinar with an array of people from all backgrounds and career levels to accelerate race equity and equality in the workplace.

Young people in hospitality: In 2019 of the 1.762bn people employed in the sector, 620,000 were aged 16 to 24

Poll: Would you employ under 18s in your pub?

By Rebecca Weller

More than a third (39%) of hospitality and leisure SMEs are expected to hire more staff this year, recent data from Barclaycard’s SME Barometer showed.

Violence is not the answer: Listen to all sides of the story

Protecting your premises against violence

By Rebecca Weller

There are many ways publicans can protect their business, staff and reputation against violence, including CCTV, no drugs policies, stay up to date with health and safety regulations, provide extra staff training, use plastic bottles where appropriate,...

Official figures: ONS data revealed the jobs market overall has seen record high numbers of vacancies (image: Getty/Tim White)

134,000 jobs still empty

By Nikkie Thatcher

Job vacancies in the food services and accommodation sector are still at more than 100,000, after rising by 25,000 from the previous quarter, official figures have revealed.

Wage increase: it is expected national living wage will be rising by 5.7% (image: Getty/ georgeclerk)

What are the average salaries for pub jobs?

By Nikkie Thatcher

Following the rumoured rise in that national living wage (NLW), The Morning Advertiser has taken a look at the average salary amounts for job across the pub sector.

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