The drip drip drip of paranoia and panic are starting to do damage and desperate operators are beginning to fear Christmas slipping through their fingers.
Some 41% of small business owners in the hospitality sector have already pushed prices up as a result of the ongoing recruitment crisis and a further 17% expect to do so in the next three months, a report has found.
The traditional image of empty pubs in January isn’t something an operator has to endure while customers ‘punish’ themselves for over indulgence in the previous month. The month of January has become an opportunity in waiting for a canny licensee to profit.
PubAid has partnered with homeless charity Shelter and online quiz platform Kwizzbit ahead of the return of its ‘World’s Biggest Pub Quiz’ to pubs in March 2022.
Author Pete Brown was crowned Beer Writer of the Year 2021 for the fourth time at the British Guild of Beer Writers’ annual awards ceremony yesterday (2 December).
Addiction in hospitality is nothing new. In 2011, research by The Insider showed chefs were nearly twice as likely to be addicted to alcohol and drugs than the average person and, in 2017, Gordon Ramsay described cocaine as the industry’s “dirty little...
The Lock In team tackle the challenges around the ongoing recruitment and staffing crisis, with special guests Osh Rogers of the Guinea Grill, Dan Razavi of Leisurejobs and Mark McCulloch of Hospitality Rising all providing some expert insight into how...
Only a Pavement Away (OAPA ) charity has pledged to create more than 700 jobs in the hospitality sector by 2024 and as part of this, has teamed up with St Austell Brewery.
The Night Time Industries Association (NTIA) has partnered with Zapaygo to launch an ‘Ask for Angela’ safeguarding feature within its order and pay app across participating venues.
A Women at Night Taskforce will address issues facing women in the leisure, music and entertainment industries after a report published today revealed the gendered discrimination women faced at work.
The hospitality sector has a mental health problem, with approximately three out of five hospitality workers struggling with a mental health issue in their career, according to Hospitality Action's Mental Health Survey 2020. Vote in our poll to tell...
A panel of industry experts have named the best spots for luxury staycations across the UK with The Newt in Somerset named as the number one in this prestigious, inaugural list.
The British Institute of Innkeeping (BII) has crowned Jason and Chris Black from the Pityme Inn in Wadebridge, north Cornwall, as its Licensee of the Year 2021.
A doorman who administered CPR to a pub customer who collapsed and lost consciousness has been praised for his lifesaving skills at Biscuit Billy’s bar in Doncaster.
Social enterprise Be Inclusive Hospitality is calling for your opinions and is set to host a webinar with an array of people from all backgrounds and career levels to accelerate race equity and equality in the workplace.
More than a third (39%) of hospitality and leisure SMEs are expected to hire more staff this year, recent data from Barclaycard’s SME Barometer showed.
A new campaign that encourages customers to bring someone at risk of being lonely to the pub with them to combat loneliness in their area, and benefit pubs, has been launched.
Empty job roles in the sector have reached 151,000 according to official statistics, which as been labelled as the trade’s “worst ever recruitment crisis”.
Founder and managing director of award-winning, global strategic architecture and design consultancy Harrison, Philip Harrison, has had a design career spanning over four decades with offices in London, Birmingham, Dallas, and Melbourne.
Intense workload demands, unpaid work and concerns about catching Covid impacted the mental health of hospitality employees working through the pandemic, a new collaborative study by Sheffield Hallam University, Sheffield University and the University...
The festive period is often the time when pub operators make most of their annual sales and this year, more than ever, needs to be a good one after the disasters suffered not just last Christmas (stop singing that Wham! song) but throughout the past 20...
The Institute of Hospitality (IoH) has announced the establishment of its first forum to address disability, diversity, and inclusion issues across the hospitality industry.
Building on the success of the Top 50 Gastropubs and Cocktail Bars brands, The Morning Advertiser is delighted to announce the launch of a brand new list, focusing on the luxury hotel sector.
The co-owner of the Best Pub of the Year, the Brisley Bell, gave top tips for running an award-winning pub, including creating a “warm” atmosphere and making the most of the surrounding setting.
The North Yorkshire-based Last Post Remembrance Bar and Museum, proves itself the community’s “heartbeat” through food donations, mental health advice, Covid-concerts and tributes to war veterans.
An e-learning Alcohol Vulnerability Awareness course, which will help staff identify alcohol related vulnerability, spot harassment, and prevent harm, was co-launched by National Pubwatch (NPW) and Drinkaware today (Tuesday 2 November).
There are many ways publicans can protect their business, staff and reputation against violence, including CCTV, no drugs policies, stay up to date with health and safety regulations, provide extra staff training, use plastic bottles where appropriate,...
The late-night sector has been “vilified” in the recent spiking epidemic, despite operators doing “everything and more” to keep customers safe, said senior industry staff.
Great British Pub Awards 2021 winner for Best Family Pub, the Onslow Arms in Loxwood, West Sussex, showcased the important family values needed to embrace customers of all ages with beautiful canal side gardens, play areas and livestock within its premises....
Licensee of the Fleece Inn, Worcester, Nigel Smith is on a mission to stop the name Nigel becoming extinct by hosting as many Nigel’s as possible for ‘Nigel Night’ at his pub on 24 September 2022.
By Olivia FitzGerald, Zonal chief sales and marketing officer
Technology provider Zonal has offered tips on how to ensure customers who have made bookings to drink and dine at your pub don't disappoint you by failing to show.
Social media has always been an important tool for the hospitality sector but following several lockdowns and the nation getting used to the ‘new normal’, a strong social media presence is more important than ever.
The ‘best of the best’ were rewarded for their dedication and commitment to the licensed trade by National Pubwatch (NPW) at its dinner in the House of Lords the night of Tuesday 19 October.
The best of the best in the pub world gathered for the Great British Pub Awards winners' lunch at The Pem restaurant In central London where the overall winner was named and category winners received their trophies.
The pub sector has fought its way back from the brink of disaster and now a stunning transformation against the odds has seen one pub crowned champion of champions.
