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Online reputation: pubs need to manage their reviews right

Operators must respond to every review

By Nikkie Thatcher

Pubs should ensure they reply to all reviews they receive, regardless of whether they are positive or negative, one expert has told The Morning Advertiser.

Future vision: a lack of staff skills is the biggest concern to hospitality in 25 years

Staff and equipment could hold back progress

By Emily Hawkins

Equipment and staffing concerns are at the forefront of operator’s minds when it comes to considering the future of their business, according to analysis from a hospitality supplier.

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